I emailed the CEO of T-Mobile and he killed my contract
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I emailed the CEO of T-Mobile and he killed my contract
1–10 of 106 posts
Re: I emailed the CEO of T-Mobile and he killed my contract
#2We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe
a) you're above those other 30 MM and can just do your CEO 1:1s if need be
or
b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people.
Just wow
Re: I emailed the CEO of T-Mobile and he killed my contract
#3We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe a) you're above those other 30 MM and can just do your CEO 1:1s if need be or b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people. Just wow
People would email Steve Jobs all the time. This isn't a new thing.
Before the Internet CEOs would get letters.
Re: I emailed the CEO of T-Mobile and he killed my contract
#4We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe a) you're above those other 30 MM and can just do your CEO 1:1s if need be or b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people. Just wow
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Re: I emailed the CEO of T-Mobile and he killed my contract
#5We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe a) you're above those other 30 MM and can just do your CEO 1:1s if need be or b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people. Just wow
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Re: I emailed the CEO of T-Mobile and he killed my contract
#6We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe a) you're above those other 30 MM and can just do your CEO 1:1s if need be or b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people. Just wow
Your rant is quite misguided. In this case, the CEO explicitly asked for people to email him:
"I discovered that Legere put an emphasis on customer service -- listening to calls and even sharing his email address."
From the other article: "had customer complaint emails forwarded to him. He also gave out his email address, ..., for anyone to contact him."
Re: I emailed the CEO of T-Mobile and he killed my contract
#7We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe a) you're above those other 30 MM and can just do your CEO 1:1s if need be or b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people. Just wow
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one should definitely do what they are told to at all times! Stepping outside the boundaries even a little bit is very very bad and will result in the destruction of civilization!
For what are we, but rule following machines?
Re: I emailed the CEO of T-Mobile and he killed my contract
#8The title seemed negative to me (I thought he complained and the CEO said "we're done with you!").
But really, the T-Mobile CEO was helping -- the author wanted out of his contract (well, out of the $200 fee).
(EDIT: The original title was "I emailed the CEO of T-Mobile and he killed my contract, no joke")
Re: I emailed the CEO of T-Mobile and he killed my contract
#9It's funny how people immediately mock someone's sense of entitlement. You know what? Sometimes you indeed are entitled to something and the only reason you don't is because everyone else just accepts the sewer everyone is in.
I once received an apology letter after helping my mom bringing her complaint to the governing board of deutsche Bank. Because god forbid she was right and that douchebag bank worker wasn't.
Indeed just wow. I wish people would complain more, when there is a need.
What do I mean with when there is a need? That's the thing. Were not supposed to be machine(even though a lot of people wish for the opposite). Were supposed to evaluate the choices given to us and act accordingly.
And for all of you running a small business and thinking of the douchebag client you don't want. I apologize, because I know exactly who you're talking about and you're right.
Re: I emailed the CEO of T-Mobile and he killed my contract
#10We live in a world were people feel entitled to bring their little contractual issues all the way up to the CEO of a company with over 30 MM customers. So you either believe a) you're above those other 30 MM and can just do your CEO 1:1s if need be or b) you foolishly believe that the CEO of a major corp has the time and willingness to deal with customer support for 30 Million people. Just wow
When you realize the world consists of people, and you realize the customer is just a person, just like the CEO is a person, then this doesn't seem so strange. I don't like the world where a CEO is somehow better than the average person, completely insulated from customers, from real people.