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Cloud-based User Management for Web Apps

userapp.io

21–30 of 82 posts

Re: Cloud-based User Management for Web Apps

#21

Looks intriguing and I can tell you guys have spent a lot of time on the feature-set. But the biggest thing that will hold me back(and may be others) is a lack of clarity about security and my data(what happens in the event that you are down? in the event that you close shop?)

OP here. This is something that we are very aware of. We only have good intentions and want our users to feel 100% secure with us. If you don't, please let us know how we can change that! :) We don't have it now, but we will make it possible to export all of the data in UserApp at any time. Regarding security and privacy we have written a section about it here: https://help.userapp.io/customer/portal/topics/550128-se…

This sounds pretty good at a first look - so why do you bury it somewhere deep in the help section?

Re: Cloud-based User Management for Web Apps

#22
post #14

Why? Honestly, how can you "outsource" such a vital part of your web app to a third party? Not only is this a privacy disaster but also, if this user service goes down or has a temporary downtime, your own business is effectively unusable. I understand that it makes sense to not write these types of user functions and management things over and over again. The solution however, is not a SaaS, but a library or a littl…

You could say that about ANY cloud product though.

Re: Cloud-based User Management for Web Apps

#25
post #21

Earlier quoted context omitted.

OP here. This is something that we are very aware of. We only have good intentions and want our users to feel 100% secure with us. If you don't, please let us know how we can change that! :) We don't have it now, but we will make it possible to export all of the data in UserApp at any time. Regarding security and privacy we have written a section about it here: https://help.userapp.io/customer/portal/topics/550128-se…

This sounds pretty good at a first look - so why do you bury it somewhere deep in the help section?

Yeah its the number one concern with this type of product. So it might even be good to have a security section on the front page, to ease nerves.

Re: Cloud-based User Management for Web Apps

#27
post #14

Why? Honestly, how can you "outsource" such a vital part of your web app to a third party? Not only is this a privacy disaster but also, if this user service goes down or has a temporary downtime, your own business is effectively unusable. I understand that it makes sense to not write these types of user functions and management things over and over again. The solution however, is not a SaaS, but a library or a littl…

OP here. Exactly because of this reason, you should use us. We have built a low-latency HA platform. And it's our core business. This means that we will do it the best way possible. I can understand your concerns, but you could try us out on a smaller project to begin with. Or wait until we launch our licensed version which will allow you to install the system in your own environment. I.e. keeping the data safe with…

Being marketed as a HA management platform doesn't really help me... If my server isn't stable enough to handle user management, it sure isn't stable enough to handle my actual service.

Re: Cloud-based User Management for Web Apps

#29
post #14

Why? Honestly, how can you "outsource" such a vital part of your web app to a third party? Not only is this a privacy disaster but also, if this user service goes down or has a temporary downtime, your own business is effectively unusable. I understand that it makes sense to not write these types of user functions and management things over and over again. The solution however, is not a SaaS, but a library or a littl…

One possible use case: Let's say you are building a new app and you don't know if it will be successful. At this point you are supposed to be working on the core. You are supposed to be talking with the users as soon as possible. You are not supposed to spend your time on things that don't matter such as registration, email delivery, forgot password.

If the app becomes successful you can always implement these things in house later.

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