Stop Using Digital Ocean Now: The Aftermath
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Stop Using Digital Ocean Now: The Aftermath
1–10 of 102 posts
Re: Stop Using Digital Ocean Now: The Aftermath
#2that's rough
they obviously only care about conversion and not validating the user before hand in (any) way, so brutal.
From verizon I got a similar answer they couldn't discuss my own account with me after me giving them my social and all that - wtf. i hung up and tried another service rep and they gave me too much of my own personal info with out verifying any of my personal details and anyone elses' on my plans, which is kind of scary (Wtf)
also i really really like the idea of daily backups to dropbox, with like 1TB of backups i need a solution, and this seems like a great one. thanks for coming up with that
Re: Stop Using Digital Ocean Now: The Aftermath
#3> Is it fair to tyrannically close someone’s account up and accuse him or further treat him as a liar ?
Isn't this what Google does on a daily basis to users of their various services? There seem to be no consequences for them and less than zero interest in improving any of it.
There are companies that can cause your business untold financial damage through these kinds of actions. For some reason they continue to evade responsibility in financial, moral and ethical terms. It sucks.
Re: Stop Using Digital Ocean Now: The Aftermath
#4Previous post was submitted here: https://news.ycombinator.com/item?id=6438761
Re: Stop Using Digital Ocean Now: The Aftermath
#5Sad to say, the same thing happened to me and the support messages were unhelpful to say the least. They have several copy-and-paste answers they use far too eagerly.
And it's asinine to ask someone to update billing information when they've locked your account from accessing the billing info page. Two of us have seen that with DO. Makes them look quite sloppy.
Re: Stop Using Digital Ocean Now: The Aftermath
#6I left them long ago after super crap support.
No thanks and good luck.
Re: Stop Using Digital Ocean Now: The Aftermath
#7I've also had a bad experience with DO in production. Moved to Webfaction and have never looked back. They are just excellent in every which way.
Re: Stop Using Digital Ocean Now: The Aftermath
#8> Is it fair to tyrannically close someone’s account up and accuse him or further treat him as a liar ? Isn't this what Google does on a daily basis to users of their various services? There seem to be no consequences for them and less than zero interest in improving any of it. There are companies that can cause your business untold financial damage through these kinds of actions. For some reason they continue to eva…
The difference is: you are the product for google and not the customer. Trust me, google doesn't treat advertisers the same way it treats free gmail users.
Re: Stop Using Digital Ocean Now: The Aftermath
#9Funny that DO's public response was to demand permission to discuss the case publicly, when apparently they had not discussed it with the customer concerned!
Re: Stop Using Digital Ocean Now: The Aftermath
#10OP, can you please confirm whether or not you made this post quoting a reply from Digital Ocean in the previous thread, as [1] claims you did?
Now i've received an answer from DO. I seriously dont know how i did a DDos.
Here it's.
Greetings,
Based upon the tcpdump results, I have again confirmed that your droplet was indeed performing a Denial of Service attack.
With this information, we are unable to restore services to your account.
If this is true, it is disingenuous not to mention this reply in your post.