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Fog Creek’s Remote Work Policy

blog.fogcreek.com

111–120 of 128 posts

Re: Fog Creek’s Remote Work Policy

#111

Earlier quoted context omitted.

I feel like these rules are direct results of frustrations experienced in real life and trying to put them down in a shared manner. I know, because I've experienced about 70% of these frustrations. I usually ignored them, and thought "whatever, I'm sure things are fine," and then I realized my views of remote work are impacted negatively by these slight annoyances. Maybe if people had that slightly better headset, or…

They aren't a bad set of suggestions (although apart from the headset bit, the rest are fairly obvious and I try to implement them anyway while working remotely. Yeah, I need a decent up bandwidth for Google Hangout. Where do I sign up for the newsletter?) What I don't like is making them into a "remote work policy" rather than "here are some things which might make your remote work more smooth for your team". That b…

clearly you've never had a coworker that pitched a fit when it was pointed out that watching his kids (and trying to hold meetings over their screaming and racing around) is many things, but work it ain't

Re: Fog Creek’s Remote Work Policy

#112

"You still have stuff like chat, commit messages, code reviews, cases, Trello boards, etc. Be a little paranoid for this time about showing your work. It will help you feel good about your time, and us feel good about granting it." Run through a de-weaselizer, this reads: "Be a good little pet, and do an extra set of tricks when we take you out to the park, so you feel good about running around in the park and we fee…

In your opinion would it be safe to assume employee morale at Fog Creek is low due to working in such an obviously tyrannical environment?

This is not a tyrannical environment. A tyrannical environment is one that makes you clock off to go to the bathroom.

Re: Fog Creek’s Remote Work Policy

#113
All of these things make sense to me.

BTW are you guys using reportsfortrello.com yet? I think it would help with your "Team Awareness" rule since it allows you see all of the recent activities of other board members.

full disclosure: I created reportsfortrello.com.

Re: Fog Creek’s Remote Work Policy

#114

"You still have stuff like chat, commit messages, code reviews, cases, Trello boards, etc. Be a little paranoid for this time about showing your work. It will help you feel good about your time, and us feel good about granting it." Run through a de-weaselizer, this reads: "Be a good little pet, and do an extra set of tricks when we take you out to the park, so you feel good about running around in the park and we fee…

At some point firms grow from "Trust everyone" to people wanting to know what the shared expectations are. This appears to be an attempt to define what the shared expectations are.

Re: Fog Creek’s Remote Work Policy

#115
post #85
post #31

Earlier quoted context omitted.

After looking at it again, it isn't a crazy number of rules (some are overly demanding, like video chat), but the rules seem to exist because they are trying to codify behavior of people not completely gelled into their teams. When I've worked with teams where everybody gets along, there's always updates or chats flying around with everybody telling everybody else when and where they'll be doing what for how long wit…

Video chat seems trivial, but we found out the hard way it's pretty important for team communication.[0] Think of all the impromptu meetings you have on site, just popping into someone's office to ask them about something, pulling someone else in, and ending up having an important design discussion. It's much harder to do in a chat room. [0] As mentioned elsewhere, I was Fog Creek's first full-time remote dev.

Yay for context switches. Because we all know how much developers love being interrupted for something that is probably documented - if it isn't probably should be.

Re: Fog Creek’s Remote Work Policy

#116
post #111

Earlier quoted context omitted.

They aren't a bad set of suggestions (although apart from the headset bit, the rest are fairly obvious and I try to implement them anyway while working remotely. Yeah, I need a decent up bandwidth for Google Hangout. Where do I sign up for the newsletter?) What I don't like is making them into a "remote work policy" rather than "here are some things which might make your remote work more smooth for your team". That b…

clearly you've never had a coworker that pitched a fit when it was pointed out that watching his kids (and trying to hold meetings over their screaming and racing around) is many things, but work it ain't

Yeah I feel like these rules were the result of someone who ruined it for everyone. Trust has to go both ways.

Re: Fog Creek’s Remote Work Policy

#117
post #105
post #82

Earlier quoted context omitted.

As Fog Creek's first full time remote employee[0], I fully disagree with your assumption. Coming from Fog Creek, that statement has no weasel words in it, it's a genuine sentiment. Back when I was working for the company on site, my father had his leg broken by an out of control snow boarder right before Thanksgiving. When I was home for the holiday, I realized he needed help around the house, so I asked to work remo…

It's also important to remember, in most industries, trust like this is totally unheard of. We are very fortunate to work in an industry where it is a more common practice. You should probably work in more industries. There are plenty of industries where workers have to roam (like high end sales or service) and have to be able to manage their own time effectively.

And there are pleanty of industries where you have to clock in at the start of the day so they can record exactly when you start working.

Re: Fog Creek’s Remote Work Policy

#118
post #82

"You still have stuff like chat, commit messages, code reviews, cases, Trello boards, etc. Be a little paranoid for this time about showing your work. It will help you feel good about your time, and us feel good about granting it." Run through a de-weaselizer, this reads: "Be a good little pet, and do an extra set of tricks when we take you out to the park, so you feel good about running around in the park and we fee…

As Fog Creek's first full time remote employee[0], I fully disagree with your assumption. Coming from Fog Creek, that statement has no weasel words in it, it's a genuine sentiment. Back when I was working for the company on site, my father had his leg broken by an out of control snow boarder right before Thanksgiving. When I was home for the holiday, I realized he needed help around the house, so I asked to work remo…

Thanks for a better perspective on the situation.

Your case does sound like a fairly decent work-at-home case, which would have turned out around the same at the place I work. And you working half as often, but a lot harder also tallies with the things I said.

I guess the only things I had a problem with from my original comment are:

a) Putting it into policy that workers have such-and-such a setup. People who work in this industry tend to resent rules and replace them with common sense. I mean, sure, if a person is not getting a good connection or a decent headset, talk to them. Don't make it into a bloody policy document that is fodder for HR.

b) It should be an implicit gesture of faith on your part and trust on theirs that you worked harder for the short time you were working remotely. Having it spelled out in policy like that somehow makes it feel rotten.

Re: Fog Creek’s Remote Work Policy

#119
post #105
post #82

Earlier quoted context omitted.

As Fog Creek's first full time remote employee[0], I fully disagree with your assumption. Coming from Fog Creek, that statement has no weasel words in it, it's a genuine sentiment. Back when I was working for the company on site, my father had his leg broken by an out of control snow boarder right before Thanksgiving. When I was home for the holiday, I realized he needed help around the house, so I asked to work remo…

It's also important to remember, in most industries, trust like this is totally unheard of. We are very fortunate to work in an industry where it is a more common practice. You should probably work in more industries. There are plenty of industries where workers have to roam (like high end sales or service) and have to be able to manage their own time effectively.

Roaming, if I understand what you mean by that correctly, is not necessarily the same as working from home. My dad works in sales and travels a lot. He's got to get from point A to point B, and they might be separated by over a hundred miles. And he might have to do that a few times a day and definitely a few times a week. So his time management, although technically under his authority, is really dictated almost completely by where he has to be.

Re: Fog Creek’s Remote Work Policy

#120
post #3

This seems like a lot of rules... and kind of unfriendly. Especially for just a short stint working remotely. Whats the worst that could happen if one of the workers has a less than ideal setup while temporarily working remotely for a few days? Would it really affect company outcomes? If not, I think developer happiness would be improved by having a more laissez-faire attitude from management.

If you ever own a company and you find yourself writing a salary check to somebody who you suspect did jack-shit all week - it's kinda amazing how difficult it is to not go into Ebeneezer Scrooge mode. Even if you know that people are not "on" 24/7. It can be tough to walk by somebody's desk and see them screwing around on Facebook instead of working - when you are the guy writing the checks. It takes a lot of faith.…

Somebody not actually working at work could be due to many different factors. Yes one could be that they are lazy and half-assing their job, but it also could be that they just aren't motivated. Maybe they don't feel connected with their job. Ideally, an employee is motivated to to a good job for reasons other than its a daily grind and its what they have to do.

The HR industry terms this "Employee Engagement." If I had to guess, Fog Creek has quite a few "disengaged" employees.

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