Earlier quoted context omitted.
The problem is that interviews are high stress affairs. Stress produces adrenaline. One of adrenaline's known effects is to prepare us for "fight or flight", meaning that higher order logic is shut off, digestion is shut off, our senses sharpen, reactions improve. This is great when you've got to climb a tree to get away from a tiger. This is horrible if you are trying to demonstrate your ability to function mentally…
Sorry, but a negative reinforcement cycle of tensing up in a medium stress situation is exactly the kind of characteristic that I'm trying to screen out in an interview. Stressful situations happen a lot more than never in the real world (and sometimes they even involve talking to people, like customers) -- I don't want to have coworkers who can't handle that.
Then you are doing it wrong. There are different types of stress. Holding up well under "stress" is a misnomer, as someone can hold up well under one type of stress, and completely fall apart in another situation entirely.
What you are testing for is the ability to handle the stress of interviewing. If anything, you are hiring for people who can more easily leave.
While it's appropriate to test for situations where stress is a factor, it's equally important to realize that talking to a customer and doing pre-sales and an interview are about as far apart as possible on the stress meter. One hardly equates with the other.