Regardless of whether it's right or wrong, physical appearance can often have a big impact when dealing with certain clientele. Certain types of clients just prefer to deal with people who conform to what might be considered a more "conservative" appearance. Deviating from their expectations can reduce their level of trust, for instance, which can impact business dealings. This is especially true when dealing with cu…
> Some people have also had very, very bad experiences with other people who dress or groom themselves in a specific way. I've had very, very bad experiences with people who dress in suits. Indeed, the people who have had the most severe negative effects on my life have invariably worn suits. And I can't name many people I've had positive experiences with who ever wear suits. Yet, somehow, I don't think that's what y…
The reality of the business world is that those who control the money are often "people who wear suits". This is especially true when large sums of money are involved.
If a given business wants such people (and the organizations they represent) as clients, then the business will need to conform to the expectations of these potential clients. The impact of such conformance can be even greater on a startup, which may not have much leeway or influence in such dealings.
I'm not "defending" nor "promoting" what happened in this case; the details are much too vague. I'm merely pointing out that there are factors at play in the real world which may make such decisions more plausible and more comprehensible.