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Groupon sales rep threatens restaurant with negative Yelp reviews

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Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#51
post #3

http://www.yelp.com/biz/sauce-san-francisco-2?sort_by=date_d... (see Andy J's review)

He "reviewed" the other location too. http://www.yelp.com/biz/sauce-san-francisco#hrid:-L6eTQeqhf5...

This seems likely to be one of his friends. http://www.yelp.com/biz/sauce-san-francisco#hrid:-tu5rIsfjQJ...

Note that the health score is 83, and could be much worse, and that there were 5 other inspections before that, which were all over 90. http://www.yelp.com/inspections/sauce-san-francisco

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#55
post #19

On his LinkedIn account: "Specialties Technology, Local commerce, Social media, SEO, Online marketing, Consumer and retail marketing, Sales, Salesforce, CRM" How come every other scumbag tend to be everything above? Does it naturally attract these sorts of people? http://www.linkedin.com/pub/andy-johnston/41/81/119

I'm fairly sure this is his twitter: https://twitter.com/ANDYJBEASTMODE

So, I guess it shouldn't be shocking that this former media studies major is not what we'd call a genius. The twitter account includes references to studying at Berkeley, supporting the Giants, Chicago, sharing Groupons, using MDMA, and smoking pot.

I wonder how long before Andy Johnston renames / deletes this account too, as part of his futile attempt at a cover up.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#56
post #42
post #11

Earlier quoted context omitted.

Indifferent review = actually went there. You should patent this: "a system and method to filter Yelp reviews based on Groupons offered in locale" :)

0xfe your account is dead. but your comment is accurate: > Interesting. He just got one of his cronies to write a review: http://www.yelp.com/user_details?userid=BfVinuuuFVCAr77TnI9k... I wonder how long it's going to take before he realizes he is fucked?

The funny part of this is that if you look at his list of reviewed places he has a bunch from Chicago, IL, then the 2 for the 2 locations of Sauce in SF, then another place in Chicago on the SAME DAY.

Now I know that you could wait to review places, but that certainly seems like a suspicious line. Also 2 of the 3 total reviews he's ever given a 1 star rating to are Sauce (out of 71 total reviews).

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#57
post #9

Mirrors for when the original content inexplicably disappears. Facebook post (OP's link): http://archive.is/lIFF5 Negative reviews left: http://archive.is/js6nY and http://archive.is/hnMmA The attackers reviews on Yelp: http://archive.is/Itdbw

Dang, they actually ARE carrying with that threat and giving them bad reviews? That's so messed up. I didn't think that'd actually happen. Hope this gets quelled quickly,but I'm bringing the popcorn and the lawnchair just in case.

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#58

Doesn't USA have any DoNotCall rules with some teeth, if, as the owner is saying, he "... asked you twice to remove me from you call list, as I have EVERY time I have been called by a representative from Groupon"? In my place, this would mean that their customer acquisition costs would skyrocket from fines for such incidents.

Haven't checked, but it may not apply to businesses - I'd be surprised if a company could opt all of its phone numbers out of all potential vendor calls.

That is correct. Do Not Call (the USA law) does not apply to businesses.

We found a great remedy: answer their calls with a soundboard. We like the Mr. Rogers soundboard [1]. Its fun, harmless, and they'll stop calling very quickly.

[1] http://www.ebaumsworld.com/soundboards/play/1866/ (warning, autoplays some sounds)

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#59
He's not saying "Use Groupon or I'll trash your business" he's saying "You treated me poorly and now I'll get my revenge" This guy's a goofball for putting it in writing but social media has definitely changed how businesses have to treat whacky, unreasonable prospect's and customers. (The Groupon angle is a red herring)

Re: Groupon sales rep threatens restaurant with negative Yelp reviews

#60

Isn't this a protection-money racket (extortion) from a legal perspective? http://en.wikipedia.org/wiki/Extortion http://en.wikipedia.org/wiki/Protection_racket > "Extortion is a criminal offense of unlawfully obtaining money, property, or services from a person, entity, or institution, through coercion." > "In the United States, extortion may also be committed as a federal crime across a computer system, phone, by m…

This isn't a story about Groupon except insofar as they hire unprofessional, immature sales reps. The sales punk didn't like how he was treated, so he gets revenge by (threatening) to leverage his own personal network. It's pretty unlikely this is some organized practice at Groupon.

That's true but what a huge PR blow, plus they hired the guy in the first place. This could get ugly if something isn't done right away.
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