31–40 of 67 posts
Earlier quoted context omitted.
Mailgun is now owned by Rackspace, so I don't think it's still considered an active member of the YC family.
Ok, how do you explain stripe and priceonomics? I'm sure I'm missing others.
Our most popular feedback to date is to eliminate minimums and get rid of feature gating in plans. So, here you go. As always, open to feedback.
One feature I'm looking for that mandrill doesn't seem to have is multi-tenancy.
It is perfect and worth the $19. Now I'm unsure if I should just downgrade... but it's not really worth it for the value I get out of Mailgun.
Our most popular feedback to date is to eliminate minimums and get rid of feature gating in plans. So, here you go. As always, open to feedback.
Love it! I ran into the (free) limits recently during a one-off email blast as part of a new feature rollout. The limit caused a lot of emails to fail.... but MailGun's customer service rectified it in like 5 minutes (at like 2am on a Saturday). Very impressive! Any idea when the Heroku plans will reflect the pricing changes...? EDIT: From the article, old plans may be granfathered (if desired)...? If so, how do we s…
Our most popular feedback to date is to eliminate minimums and get rid of feature gating in plans. So, here you go. As always, open to feedback.
I think you should update your FAQ entry: "What are the differences between the plans you offer?" Otherwise, looks good :)
I think some people might like plan limits, to cap their costs (so they don't accidentally run up a huge bill). It might be nice to have a separate option to also impose a limit. Though this is an extra complication and I'm not sure how many customers would actually want this, if any.
Great job on this. What I really like about this type of pricing is that it puts the complex cost calculation onto your side instead of the customer. I use a ton of products, Heroku services being an example where I have to try to guess at usage. Literally every day I have an internal conversation with myself that says, "Do you need to go into Heroku and turn down the Database tier you're on because the service isn't…
To be fair, they only spin down people on the free tier, where you can't save over $0.
I suspect that if you pay for at least 2 dynos what happens is that they keep at least one dyno running and scale up to 3 as needed because as a customer I can't really tell the difference between 1 and 3 dynos unless my traffic requires all 3 at which point the service would have already scaled up to three. We already know from the free tier that they can spin up an instance in a couple of seconds.
I would bet this is Heroku's little secret about making money. If you look at their cost per month you find that they aren't really making much per instance on AWS servers although, they are perfectly capable of detecting when they should auto scale up. Amazon even has a built in service to do that, but Heroku doesn't expose it because that's where they make their profit margin.
The old pricing was fine with me. Now I worry you will go out of business or get swamped with support requests from people who haven't paid anything. But whatever works for you, I guess.
Mailgun was purchased by rackspace. I don't see them going out of business any time soon.
And the fact Rackspace has purchased Mailgun doesn't mean a thing. Just look what Rackspace did to JungleDisk... I used to be also happy customer of JungleDisk so no wonder I'm a bit bitter regarding Rackspace.