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Mailgun: new pricing without plans and limits

blog.mailgun.com

11–20 of 67 posts

Re: Mailgun: new pricing without plans and limits

#11
post #8

Our most popular feedback to date is to eliminate minimums and get rid of feature gating in plans. So, here you go. As always, open to feedback.

Before if you had a 59 US $ plan (dedicated IP), the cost was 0.59/thousand, so you could send 118k emails. With the new plan, for 59 US$ you get the dedicated IP and 10k emails. Sending 118k emails with a dedicated IP would cost 113 US$

For some customers it may make sense to stay on their current pricing, which we allow for.

Re: Mailgun: new pricing without plans and limits

#12
post #5

The old pricing was fine with me. Now I worry you will go out of business or get swamped with support requests from people who haven't paid anything. But whatever works for you, I guess.

Mailgun was purchased by rackspace. I don't see them going out of business any time soon.

Re: Mailgun: new pricing without plans and limits

#13

I started looking at http://yclist.com/ and realized that many companies I often see listed on the front page here are actually YC companies, but not marked as such.

Mailgun is now owned by Rackspace, so I don't think it's still considered an active member of the YC family.

Ok, how do you explain stripe and priceonomics? I'm sure I'm missing others.

Re: Mailgun: new pricing without plans and limits

#14
I don't under the pricing table.

It shows:

Emails Price / 1,000 Total Price

0 - 10,000 Free

Next 500,000 $0.50

Next 1,000,000 $0.35

Next 5,000,000 $0.15

Any Additional $0.10

Does that mean emails 10,001-510,000 cost $0.50 per thousand and then emails 510,000-1,510,000 cost $0.35 per thousand?

Re: Mailgun: new pricing without plans and limits

#15
post #7

This seems to be closer to how Mandrill works, and it's exactly what got me to sign up for them only a few days ago. I knew about Mailgun and Sendgrid before, and started looking into them first but their pricing tiers turned me off and got me to keep searching until I found Mandrill. My app is very small, just bootstrapping without any funding so I'm trying to be very careful how I spend my money. At first I see tha…

Inbox providers keep track of reputation of an IP address, so most outbound e-mail service providers guard their IPs, since even a few bad apples can cause havoc for existing customers. Not saying it's justified, but there's some verification that needs to happen sooner or later.

Re: Mailgun: new pricing without plans and limits

#16

Our most popular feedback to date is to eliminate minimums and get rid of feature gating in plans. So, here you go. As always, open to feedback.

I think you should update your FAQ entry: "What are the differences between the plans you offer?"

Otherwise, looks good :)

Re: Mailgun: new pricing without plans and limits

#18
post #7

This seems to be closer to how Mandrill works, and it's exactly what got me to sign up for them only a few days ago. I knew about Mailgun and Sendgrid before, and started looking into them first but their pricing tiers turned me off and got me to keep searching until I found Mandrill. My app is very small, just bootstrapping without any funding so I'm trying to be very careful how I spend my money. At first I see tha…

Inbox providers keep track of reputation of an IP address, so most outbound e-mail service providers guard their IPs, since even a few bad apples can cause havoc for existing customers. Not saying it's justified, but there's some verification that needs to happen sooner or later.

Right, but that's the point of SES and Mandrill limiting you to like 250/day at first and gradually increasing your limit.

Asking you to write an essay telling them what you're using email for is not verification.

Re: Mailgun: new pricing without plans and limits

#19

Our most popular feedback to date is to eliminate minimums and get rid of feature gating in plans. So, here you go. As always, open to feedback.

I'm not sure if this is feasible or not, but I'd love to read an overview of how you are handling the different plans scenario (previous plans setup vs new pay as you go setup) on a technical level. It'd be helpful for any SaaS owners who want to one day do something similar and as far as I know, no one has ever documented this process.

Re: Mailgun: new pricing without plans and limits

#20
post #4

This is awesome. Aside from the fact that my bill will be cut in half, I hate plans. Plans are just one more thing to monitor (make sure you don't go over your totally arbitrary limit!), and they generally lead to weird inequity. For example, I've been adding ~75 people per day to my MailChimp list and the price stayed the same. Then one day it went from $75 to $150. Adding thousands of subscribers was completely fre…

This is probably a nature of how the MailChimp plans are constructed. I know that the Zencoder plans get cheaper when you level up to the next one (and it’s worth while switching before you hit the minimum included minutes.)

Plans can be done right - that is in a customer friendly fashion while still maintaining reoccurring revenue for the service.

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