Hi HN, We've been working in Rwanda for the past three years building interactive SMS systems for NGOs. This is our take on how to build a platform instead of custom systems to handle a lot of the needs here. We think it probably has some uses in the west as well. Happy to answer any questions and respond to comments, curious to hear everybody's feedback. (please be gentle, not in the face!)
Hi! Thanks for submitting this. I'm a big telecom geek and I am curious about your connection to the phone network (specifically, how are you enabling these SMS to actually go out?). Is this sitting on top of something like Twilio, or do you have an underlying switch? What's the magic here? Is this just an interface for laying out SMS strategies or is there more to this? It looks visually appealing, I think you did a…
We work a lot in Africa and there are no Twilios here, and integrating with multiple carriers is both really expensive and really time consuming. So what we do instead is have the organization that is deploying a TextIt buy a cheap Android phone (they are less than $100) and load our app on it.
From then on SMS messages that are received by the phone are forwarded to TextIt and we route replies through it. It works amazingly well and lets people deploy apps literally anywhere in just a few minutes.