“Please let me know if I should stop developing apps for Google Products”
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Re: “Please let me know if I should stop developing apps for Google Products”
#2We also receive very little love from Google. They are notorious for not helping developers, which is tragic.
Re: “Please let me know if I should stop developing apps for Google Products”
#3This is so tragic but basically verifies my own experiences with Google. If you are not a paying customer, they don't listen to you. Even if you do something that is more to their advantage then to yours. Maybe some paying customers who use gmailsharedtasks could direct their Google support to the thread.
Re: “Please let me know if I should stop developing apps for Google Products”
#4We also receive very little love from Google. They are notorious for not helping developers, which is tragic.
yes it is sad, I have worked days and nights for this and I am not being able to reach more users because of the quota on the apps.
Re: “Please let me know if I should stop developing apps for Google Products”
#5This is so tragic but basically verifies my own experiences with Google. If you are not a paying customer, they don't listen to you. Even if you do something that is more to their advantage then to yours. Maybe some paying customers who use gmailsharedtasks could direct their Google support to the thread.
If you see the thread there are "27 posts by 24 authors", many users are supporting my app and are sending thank you email. I have been even trying to reach Google employees personally but having no luck :(
Re: “Please let me know if I should stop developing apps for Google Products”
#6We also receive very little love from Google. They are notorious for not helping developers, which is tragic.
yes it is sad, I have worked days and nights for this and I am not being able to reach more users because of the quota on the apps.
What is the current quota? Where is it documented?
Re: “Please let me know if I should stop developing apps for Google Products”
#7If you work on something for 3-4 months, that's $30-40K at valley rates. To do this for free with the intention to enhance the product offering of a megacorp basically sends the message that you don't value your time. Of course said megacorp is not going to give you the time of day. They start to pay attention when the dollar value of your account is large enough. Start charging for your app. Then you can say, "I want to make us both some more money, could you please help me?"
Re: “Please let me know if I should stop developing apps for Google Products”
#8This is so tragic but basically verifies my own experiences with Google. If you are not a paying customer, they don't listen to you. Even if you do something that is more to their advantage then to yours. Maybe some paying customers who use gmailsharedtasks could direct their Google support to the thread.
It's been mentioned before that, considering the volume Google serves in all their services, it's unrealistic to expect any sort of customer service beyond the FAQ and bot variety, but I'm sure there are those who are willing to pay for an actual response.
But, as one of my clients would attest, even if you're a paying customer, you may still be left hanging in the wind. I hope they don't start spreading the YouTube feedback treatment to all their services.
Re: “Please let me know if I should stop developing apps for Google Products”
#9Earlier quoted context omitted.
yes it is sad, I have worked days and nights for this and I am not being able to reach more users because of the quota on the apps.
What is the current quota? Where is it documented?
5000 queries a day
Re: “Please let me know if I should stop developing apps for Google Products”
#10We also receive very little love from Google. They are notorious for not helping developers, which is tragic.
Google does give a lot of love to developers. AFAIK, they have dedicated developer teams for developer relations; just look at the quality of their API documentations and support. This one looks like a operations issue. Perhaps they do not have a corresponding relations team focused on operations support.