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The Curse of a New Building

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11–20 of 29 posts

Re: The Curse of a New Building

#11
What an excellent set of observations! I have been around and witnessed organizations going through the same mindset and pretty much watched the same tragic downfalls happen.

I personally witnessed this professionally in ministry settings as well as tech companies. Very interesting.

Re: The Curse of a New Building

#12
This is one of Parkinson’s Laws: "perfection of planned layout is only achieved by institutions on the point of collapse."

In the chapter "Plans and Plants" of "Parkinson's Law" (see http://www.amazon.com/Parkinsons-Law-Cyril-Northcote-Parkins... ) he makes the point that

"During a period of exciting discovery or progress there is no time to plan the perfect headquarters. The time for that comes later, when all the important work has been done. Perfection, we know, is finality; and finality is death."

Parkinson reviews a number of headquarters buildings: League of Nations, Pentagon, St. Peter’s Basilica, Versailles,.... He concludes that their completion marked the sunset of the organizations that they were intended to house.

Re: The Curse of a New Building

#13
post #6

Earlier quoted context omitted.

It's about more than excessive spending: "The new building telegraphed to our employees, “We’ve arrived. We’re no longer a small struggling startup. You can stop working like a startup and start working like a big company." We started to believe that the new building was a reflection of the company’s (and our own) success. We took our eye off the business. We thought that since we in such a fine building, we were gen…

This is absurd: "Now every engineer can have their own office." NOT INEVITABLE--EXCESSIVE SPENDING "The new building needs to reflect that we’re a successful and established company. Lets “do it right” and have a lobby and reception area that projects a professional image." NOT INEVITABLE AND IMPLIES EXCESSIVE SPENDING "Lets get comfortable chairs and great new desks for everyone. None of this used stuff." NOT INEVIT…

Why shouldn't the engineers have new Aeron chairs? Software Engineers spend most of their careers sat down, so you should buy them the best damn chair you can afford, something that supports their bodies and is very comfortable.

Look at fogcreek software, they managed to move to AWESOME offices and they are still a lean company hiring great engineers who make great products.

Re: The Curse of a New Building

#14

So is it a case of "damned if you do, damned if you don't"? How do startups expand when they really have outgrown that little hole in the wall without losing the startup culture that allowed the initial success? Is the curse of the new building unavoidable?

I think the point of the article was best summed up by:

> While our competitors furiously worked on regaining market share, we were arguing about whether the carpets should be wool or nylon. The result was not pretty.

Growth is not the killer. They moved to a nice building, failure of the business was a correlation. A mishandling of priorities was what hurt the worst.

The cultural aspect is more about attitude than space. They outgrew the attitude and paid for it. The building and the excesses it entailed were evidence of the shift in attitude, not the other way around.

Re: The Curse of a New Building

#15

This is one of Parkinson’s Laws: "perfection of planned layout is only achieved by institutions on the point of collapse." In the chapter "Plans and Plants" of "Parkinson's Law" (see http://www.amazon.com/Parkinsons-Law-Cyril-Northcote-Parkins... ) he makes the point that "During a period of exciting discovery or progress there is no time to plan the perfect headquarters. The time for that comes later, when all the i…

Absolute rubbish. I can give you just as many anecdotes to the contrary, viz.: Microsoft, Apple, Oracle, all of whom had reasonably perfect offices two decades ago.

Re: The Curse of a New Building

#16
Jeez, I hate this attitude... that the only way a company can succeed is if you suffer. You spend all friggin' day at the office. It doesn't have to be a coalmine for the company to succeed. On the contrary. When a startup gets to the point that it needs to recruit the top talent, it better have nice working conditions. Look at Amazon today... crappy offices, pride in using doors as desks, and huge turnover among the development staff. Where are the Amazon engineers going? Google and Microsoft.

Re: The Curse of a New Building

#17
post #15

This is one of Parkinson’s Laws: "perfection of planned layout is only achieved by institutions on the point of collapse." In the chapter "Plans and Plants" of "Parkinson's Law" (see http://www.amazon.com/Parkinsons-Law-Cyril-Northcote-Parkins... ) he makes the point that "During a period of exciting discovery or progress there is no time to plan the perfect headquarters. The time for that comes later, when all the i…

Absolute rubbish. I can give you just as many anecdotes to the contrary, viz.: Microsoft, Apple, Oracle, all of whom had reasonably perfect offices two decades ago.

Sheesh. I am so SICK AND TIRED of these articles that are like, "here's my anecdote, therefore, this is proof of a general pattern that's ALWAYS true." It's like people don't even have the vaguest grasp of science. Why bother when you can tell an irrelevant story about some time you spent a lot of time arguing about carpet, and then your company went down the tubes?

Re: The Curse of a New Building

#18
post #13
post #6

Earlier quoted context omitted.

This is absurd: "Now every engineer can have their own office." NOT INEVITABLE--EXCESSIVE SPENDING "The new building needs to reflect that we’re a successful and established company. Lets “do it right” and have a lobby and reception area that projects a professional image." NOT INEVITABLE AND IMPLIES EXCESSIVE SPENDING "Lets get comfortable chairs and great new desks for everyone. None of this used stuff." NOT INEVIT…

Why shouldn't the engineers have new Aeron chairs? Software Engineers spend most of their careers sat down, so you should buy them the best damn chair you can afford, something that supports their bodies and is very comfortable. Look at fogcreek software, they managed to move to AWESOME offices and they are still a lean company hiring great engineers who make great products.

They can have comfortable chairs. There is no reason, though, that they have to be new comfortable chairs.

Re: The Curse of a New Building

#19
post #9

I'd also like to say that this also happens with churches. Every church I've enjoyed didn't own their own building. Rather, they just rented space from the local high school, etc. These groups were extremely focused on building tight-knit communities, and were pretty free to adapt to changing circumstances. Conversely, I can think of a few churches with buildings, where the primary focus of the staff was maintaining…

Generally agreed, though I can think of one example to the contrary.

The churches that rent are usually newer and growing. The much loved idea that a startup is a better place than a well established organization works for churches too. I also heard that (IIRC) a church just about doubles in size when it gets a building. I don't know what analogue that has in the business world.

(Protip: Rent from a Catholic highschool, even if it's a Protestant church. Lower prices, smarter people.)

Re: The Curse of a New Building

#20
post #15

This is one of Parkinson’s Laws: "perfection of planned layout is only achieved by institutions on the point of collapse." In the chapter "Plans and Plants" of "Parkinson's Law" (see http://www.amazon.com/Parkinsons-Law-Cyril-Northcote-Parkins... ) he makes the point that "During a period of exciting discovery or progress there is no time to plan the perfect headquarters. The time for that comes later, when all the i…

Absolute rubbish. I can give you just as many anecdotes to the contrary, viz.: Microsoft, Apple, Oracle, all of whom had reasonably perfect offices two decades ago.

Parkinson published his book in 1958 :)

One imagines that there were counterexamples even in his day, though. Can anyone think of some companies that were rising stars in 1958? Did they have nice offices?

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