I'm a subscriber to this service and I can verify it is awesome. I'm rarely home (nor does my apartment or building have machines), the wash & folds close to me are known to lose laundry, and I absolutely don't have time to sit around and wait for my laundry in a laundry mat (you know, startup taking up all my time). This service is maybe $5 more expensive than taking it to a wash & fold yourself, so it's a no-braine…
Which means the price might not be sustainable once the venture capital funding runs out, and would have to be raised to cover the company's real expenses.
Think about it:
- Prim is probably paying as much as anyone else would for the laundry services. (Why would a well-rated laundry service give Prim a discount from their usual rates? A laundry business probably has pretty slim margins, and a good one probably can get plenty of customers without offering discounts.)
- Can the extra $5 pay for the cost of the person who is picking up and delivering the laundry (a truck driver probably gets much more than minimum wage), the fuel and maintenance of the trucks, insurance, office space, computers, etc. and still provide profit for Prim?