To play devil's advocate here, what else would people have Microsoft do? Is there a scenario in which they can successfully resist enabling surveillance features in their products while operating in the US? CALEA applies to telecommunications providers, which is a label that would seem to clearly apply to Skype. http://en.wikipedia.org/wiki/Calea Are major companies based or operating in the US allowed to provide sec…
I agree that the anger should be directed at the laws, but the problem is that we are so woefully uninformed about those laws. And not just that we're not paying enough attention - these laws are being formed and executed in secret! How can you take action against something you don't know exists?
You start by demanding that this process, this subversion of democracy, be made illegal.
This is the root of the problem: secrecy. Secrecy corrupts as much as power, and absolute secrecy corrupts absolutely.