I would suggest the Trisquel distro, which is completely free software (it's officially sponsored by the FSF) and IMHO the desktop is more user friendly than Lubuntu. http://trisquel.info/
Some of the primary things people use computers for are watching flash videos and listening to mp3s and I would rather people use 99% Free software and 1% proprietary software than the other way around because someone zelously recommended to them a 100% Free Distro, which they found unusable and then switched back to windows. One of my worst experiences when starting out with Linux was installing Debian on a laptop,…
I agree, normal humans simply don't put up with this stuff - in the end, even I didn't!