> It’s a lot like the Android market. Nobody — not Google, not the manufacturers, and certainly not the carriers — gives a shit if you hate your Android phone or put that cheap tablet in a drawer after a month. They’re optimizing for “top” lists, so they compete on price, flashiness, and huge retail incentives, usually at the expense of quality and long-term satisfaction.
I don't get how or why Apple cares about users using their product more than Google. Because they provide support? Apple support for iTunes is terrible. Try getting a refund for an accidental buy by someone else.
However, we do have a case in point -- Instapaper on Android. I plunked my money when it came about thinking that it was going to be a great experience. A couple minor updates and Marco didn't care less about the pain it was. He played his self fulfilling statement for sure.
These random Google and Android are because they don't give a(n) statements are unbecoming and disappointing. =(