51–60 of 164 posts
The performance/price is good but the server is not reliable at all. Pingdom tracks many 1-minute downtime during the week. I think they have problems in the network, maybe because of the growth? Their support is very good though, I once got $50 credit because the machine/cluster that hosts my VPS was broken...
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How is their network performance in your experience? I think that's the only place I've found them deficient compared to EC2 or others.
Network performance is fine, network reliability is the one you need to watch out for. I'm still working on getting some automated script to detect longer than expected timeouts through HAProxy and then issue a VM reboot through DO's API. It happens often enough that if I experience intermittent downtime, I turn to HAProxy's stats before looking at my munin graphs. But these things will resolve and ease in time. Blee…
Given how cheap the price is, I don't think they have a sustainable business model. As far as I can see, there is nothing technically different from their model that allows their service to benefit from any type of economies (of scale/scope) in order to stay competitive. So then my overall question is - how can they offer better service and better hardware (i.e. more expensive) at a cheaper rate? I'm genuinely curiou…
To answer your question directly, and without knowing the exact cost structure of our competitors, I would have say that we are generating less margin per unit but we are overall sustainable and growing healthy.
The performance/price is good but the server is not reliable at all. Pingdom tracks many 1-minute downtime during the week. I think they have problems in the network, maybe because of the growth? Their support is very good though, I once got $50 credit because the machine/cluster that hosts my VPS was broken...
I have had 0 downtime so far (2 months), and I've been monitoring with Pingdom with 1 second granularity. Which data center are you in?
The performance/price is good but the server is not reliable at all. Pingdom tracks many 1-minute downtime during the week. I think they have problems in the network, maybe because of the growth? Their support is very good though, I once got $50 credit because the machine/cluster that hosts my VPS was broken...
I've also had the pingdom monitoring on a droplet for the last 2 months and the only downtime I've been alerted to was my fault. Maybe it's on your end?
Earlier quoted context omitted.
I noticed the same thing when I initially switched. I actually had them lose the box I was on, and the backups associated with it. They apologized and indicated it was an issue at the datacenter that they didn't have much control over. They gave me a really nice bit of credit on my account and I've since had no problems. I'm a fan of the pricing as well as their support.
I'm amazed you stuck with a host that lost your data. That would be a complete deal breaker for me; I've never lost so much as a byte with Linode over six years.
And they did credit me for their fault so I think it's fair enough.
It's also very nice to see them roll out new features on a pretty quick phase.