IBM is buying SoftLayer to try to go head up with AWS. It's not going to work. Personally I won't buy an IBM product because I know it's just like Oracle: software entrapment. Nothing wrong with that business model it's just not one I want to be involved with. In other news, great job by SoftLayer to exit as pricing pressure from AWS and GoogleAppEngine was going to steadily erode their margins over time. I feel the…
I've used SL in the past and have had business associates use them as well. I experienced nothing but problems, and regularly hear complaints from those who still use it. This may just be a case of IBM needing to acquire companies to add revenue to their financial statements.
Of course I say all this as an AWS customer, as the value flexibility far outweighed the value of support to me. Also, the last time I checked, You had to go through a standard server ordering form process to get a cloud server up and running.