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Open-plan offices make employees less productive, less happy, and more sick

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Re: Open-plan offices make employees less productive, less happy, and more sick

#11

I've always felt that space preference varies by person and task. Given that nearly all knowledge can or do use laptops, it seems curious everyone has an assigned daily seat.

Speaking only for myself, I can't work on a laptop for long periods of time. The downward tilt of my head to see the screen, the tight keyboards & mice, and small screens make it very uncomfortable for more than a few hours.

For this reason, I have a dedicated screen, full sized keyboard and separate mouse. All configured and arranged to be most comfortable to me, so not exactly interchangeable.

Thus, a dedicated "assigned" seat. I wouldn't want it any other way.

Re: Open-plan offices make employees less productive, less happy, and more sick

#12
post #8
post #6

As an interesting example, the people in charge at Facebook seem to be well aware of the downsides of open plan offices. They however consciously choose to lower engineer productivity in exchange for higher openness and visibility. It's actually refreshing how they don't try to pass it as "much better for the developer". It's better for the company as a whole, not so much for the individual: http://ecorner.stanford.e…

The open plan is something I don't miss about working at Facebook. You look up over your monitor and see nothing but rows of harsh fluorescent lights. Opinion was definitely mixed, but I was in the camp that found the lack of quiet tiring after a while.

Let's be honest. If we wanted engineers to be most productive, we would give them quiet, private spaces to work. But that is expensive so we put them in open plan arrangements that cost less and pretend that the main reason it's done is higher productivity.

Re: Open-plan offices make employees less productive, less happy, and more sick

#13

I've always felt that space preference varies by person and task. Given that nearly all knowledge can or do use laptops, it seems curious everyone has an assigned daily seat.

So, your first sentence is at complete odds with your second one. Some people like having something to call their own.

Re: Open-plan offices make employees less productive, less happy, and more sick

#14
I really struggle to get in the 'zone' where I can do the creative aspects of software engineering (e.g. researching graph databases like neo4j and determining if our startup can benefit from it) when I'm in an open environment. I have been diagnosed with ADD for the past 8 years, but am working towards a medication free approach to dealing with it.

Open spaces really hurt my productivity because my mind naturally tries to keep track of all the conversations going on around me. This ADD wired brain helped make me a great waiter, but it's hard to explain to bosses/founders why I prefer to work in a quiet environment with as few people around as possible whenever I'm not simply cranking out code that takes no thought.

Most of my bosses have been very accommodating at first, but each time the scenario ends up where management feels like my isolation is a sign of not wanting to be a team player and is harming the morale of those programmers that look up to me.

I really don't know what the right answer is to this dilemma, but for me, at least, the trend towards an open plan offices is stifling my ability to perform at a consistently high level.

Edit: to those replying below, thanks for the suggestion. Thankfully my employer has no policy against headphone usage, so I do get some help from that. One thing many people don't realize about ADD is that a loss of focus can be triggered through other senses such as seeing movement out of the corner of my eyes. Sound is definitely the most distracting element, but an environment with a lot of movement can be almost as bad in my case.

Re: Open-plan offices make employees less productive, less happy, and more sick

#15

The noise would drive me crazy. Earplugs would not even work with so many phones so close together. How can people program in that environment?

Coding from starbucks at the moment. It's definitely doable. Our office has an open floor plan and once in a while there are conversations I wish I could block out a little more effectively but it's not a daily frustration.

Re: Open-plan offices make employees less productive, less happy, and more sick

#16
I don't know about open plans making people more susceptible to sickness, but on my exit interview on Friday, I mentioned that I thought the way we had done open office was counterproductive.

I like the idea of pods though, where QA, BAs and developers are all together, as opposed to 60 or so people all in this huge area, which is how we did it.

Re: Open-plan offices make employees less productive, less happy, and more sick

#17

I've always felt that space preference varies by person and task. Given that nearly all knowledge can or do use laptops, it seems curious everyone has an assigned daily seat.

As you say, preference varies. Some people like having a workspace with their own "stuff" there. This can range from pictures to toys, and for work-related stuff, a number of people like print-outs or physical things they can handle (printed out documents or designs, or physical models).

Re: Open-plan offices make employees less productive, less happy, and more sick

#18
I tend to enjoy the open plan. Our team has currently voluntarily moved to an open space within an otherwise cubicle-dominated workplace to facilitate better communication within the team. I can see issues with this layout when multiple teams are involved or team sizes are large, but I really like it for our small team (and I'd like to think the rest of the team would agree). I also feel like there definitely needs to be "individual spaces" where you can go and be not interrupted for a while, which we currently do not have. A flexible work schedule would probably do just as well.

Maybe it depends on the team and the personality types in it?

Re: Open-plan offices make employees less productive, less happy, and more sick

#19

I can definitely see how this could make people more sick, though I work in an open office and I rarely get sick, could be genetics or it could be that I eat food grown locally, work out and run every day and generally have alot of fun outside of work. The human body NEEDS to get sick to build anti-bodies - without these then you will get sick more often. The American way of "Take antibiotics or medicine as soon as y…

Curious, do you get much sun? Vitamin D definciency commonly results in sickly people too.

Re: Open-plan offices make employees less productive, less happy, and more sick

#20

I've always felt that space preference varies by person and task. Given that nearly all knowledge can or do use laptops, it seems curious everyone has an assigned daily seat.

Speaking only for myself, I can't work on a laptop for long periods of time. The downward tilt of my head to see the screen, the tight keyboards & mice, and small screens make it very uncomfortable for more than a few hours. For this reason, I have a dedicated screen, full sized keyboard and separate mouse. All configured and arranged to be most comfortable to me, so not exactly interchangeable. Thus, a dedicated "as…

Doesn't everyone who uses a laptop as main machine? at Reed Elsevier I had a docking station and two monitors separate mouse and a full sized keyboard.

There are good H&S reasons for having docking stations real monitors and keyboard.

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