Maybe this could have been Posterous had they won that battle with Tumblr. Posterous had the superior product early on, but for some reason it never caught on. I wonder how that works, who wins for what reasons. It does not seem to be for product or technology reasons as I think Posterous had Tumblr beat. It's almost luck and magic who picks up the right kind of early users that lead to success. Admittedly it did see…
The Window and the Mirror As part of our research, we interviewed Alan L. Wurtzel, the Level 5 leader responsible for turning Circuit City from a ramshackle company on the edge of bankruptcy into one of America's most successful electronics retailers. In the 15 years after its transition date in 1982, Circuit City outperformed the market 18.5:1. We asked Wurtzel to list the top five factors in his company's transform…
This is getting OT, but this paragraph in the article was particularly interesting:
> Computers have become a pinnacle part of everyday life, and research has shown that individuals may subconsciously treat interactions with computers as they would treat a social situation.[26] This finding combined with what is known about the self-serving bias in interpersonal relations indicates that consumers that use a computer to buy products will take personal credit for successful purchases but blame the computer for negative purchase experiences. It was also found, however, that consumers are more willing to attribute successful purchases to the computer and not ascribe blame to the computer for failed purchases if they have “intimate self-disclosure” with the computer, which Moon describes as revelation of personal information that makes the discloser feel vulnerable.[6] Another reason is that people are so used to bad functionality, counterintuitive features, bugs, and sudden crashes of most contemporary software applications that they tend not to complain about computer problems. Instead, they believe it is their personal responsibility to predict possible issues and to find solutions to computer problems. This unique phenomenon has been recently observed in several human-computer interaction investigations.