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Gmail: Introducing Actions in the Inbox

googleappsdeveloper.blogspot.co.uk

141–147 of 147 posts

Re: Gmail: Introducing Actions in the Inbox

#141
post #140

Earlier quoted context omitted.

> > it doesn't hinder the use of the protocol outside of their services > To hinder: to add difficulty. I'd say it certainly does hinder use of the protocol. How does Google requiring registration before actions are displayed in Google properties hinder use of the schemas in email outside of Google services?

Because just like google needs people to register for security, so do other providers. This rapidly becomes unwieldy - how are you going to convince people to register with tons of providers? So this format is pretty much google only.

> Because just like google needs people to register for security, so do other providers.

That's probably a bad assumption, once you have more than a few parties using this system. I'd be surprised if even Google used the current, apparently manually-reviewed, registration system for long rather than as a short-term measure before moving to a less cumbersome accountability mechanism (and this is more "accountability" than "security".) But even if multiple parties were using that kind of method, there's a clear incentive -- especially for the players that aren't Google, but even Google has some incentive -- to build a facility where a shared registration application can be automatically distributed to multiple parties.

Re: Gmail: Introducing Actions in the Inbox

#142

Earlier quoted context omitted.

To hinder: to add difficulty. I'd say it certainly does hinder use of the protocol.

> > it doesn't hinder the use of the protocol outside of their services > To hinder: to add difficulty. I'd say it certainly does hinder use of the protocol. How does Google requiring registration before actions are displayed in Google properties hinder use of the schemas in email outside of Google services?

I assumed by "outside of their services" you meant non-google people who want to send email using this. On re-read, you mean it doesn't stop anyone else building a client that can understand these actions, right? That's true.

Re: Gmail: Introducing Actions in the Inbox

#143
post #119
post #80

Earlier quoted context omitted.

There is a large disconnect between people that use/default HTML on in their mail clients, and people that don't. Additionally, as always, people take it as an attack against themselves when you threaten an action they do often and like doing. For my (probably our? ) part, I prefer text email to a large degree. I do enjoy the ability to view in HTML a few select correspondences I get, but they could just as easily be…

> People that reply with color coded text to denote who's speaking cause me a unique type of pain Not all of us do it on purpose, sometimes it's Outlook helpfully changing our text color to blue after we've copy/pasted from some text from a correspondent. I usually notice this right after I send. Sometimes if someone has a name that's unusual to me, you can tell I had to copy/paste it because it's blue and the rest i…

I think he's referring to people who give no indications for who is being quoted/if the text is their response, /except/ different colors. Its pretty hard to do this without noticing - if you aren't seeing different colors, you should be adding (Tom) or whatever to mark who said what.

Re: Gmail: Introducing Actions in the Inbox

#145
post #69

Earlier quoted context omitted.

> I imagine that Google wants to roll this out to Apps users before general Gmail users. That'll be a first. Historically, Google has deeply neglected Apps users. My Apps account didn't get G+ until almost a year after it became generally available.

I believe the google apps administrator has the ability to set whether new features should be enabled instantly, or delayed.

Yes, but I AM the administrator for the Google Apps account associated with my personal domain. It's not a matter of not having enabled it; G+ simply wasn't available.

Re: Gmail: Introducing Actions in the Inbox

#146
post #137

Lots of strangely negative reactions here. We ( http://inky.com ) think this is a positive development and plan to support it as well. We're happy Google has promoted open standards in doing this.

I tried Inky after following your link. I signed up, added an account, let it sync up and played with it. I then went to settings and deleted my account and quit Inky. I noticed my computer running hot a few hours later and it turned out "inkycore" had been running with 100% in the background the entire time.

Please report that via feedback@inky.com with as much detail as you can; we'll send you info on how to grab the logs.

Re: Gmail: Introducing Actions in the Inbox

#147
post #120

Earlier quoted context omitted.

> "No, if I was saying that, you would have seen those words in my message rather than yours." No-one was 'misattributing' anything to anyone. It was a figure of speech. Welcome to the sarchasm my friend. > "its not "non-message-related"" A bad word choice on my part. it is indeed message related ; I was just (poorly) trying to draw a line between the message itself and the potentionally-actionable addenda. This whol…

> The filetype is more than the encoding. HTML isn't an encoding, and HTML is the filetype in which the structured data used for schemas-in-email is embedded, using open standards for embedding various kinds of data in HTML. > And should a given client not be aware of these 'actions', using a file-type enables the host system to present an application or extension that is. It is now quite common for systems that hand…

> "It is now quite common for systems that handle HTML to provide mechanisms for extension to provide additional functionality"

Yes, that's the point. Embrace/Extend is part of the risk. The pitfalls have been shown before. We're supposed to learn from these things.

> "I don't see how this disadvantages any other client any more than any new feature a client implements"

There's a line between client features and proposed extensions of standards. e.g. everything Mailbox has done is fundamentally different from Google's 'Actions'. If you can't see that difference, it might explain why you don't see any problems.

> "How is it a "non-email exchange"?"

When I write a review for a Netflix movie I just returned, it has nothing to do with email or my email provider. Period.

Today, Netflix sends me an email letting me know they got their disc and including a helpful link in the email should I want to write a review. I can click that link and exchange data with Netflix.

Under this proposal, the mail provider brokers the exchange of data from myself to Netflix. It allows (in this case) Google to index not only that I got an email from Netflix, but without my doing anything, they're provided (in an easily machine-readable form) data that indicates the very precise meaning of that message.

And should I click to review, they're provided with all the data I use to respond to those very-machine-readable questions.

Reviewing a movie I've just watched is a follow-on interaction, that may have been raised by the email, but has little to do with it. It ought be no different from my reading and interaction with an attached PDF or image, or adding a calendar invitation, or anything else.

For those of us who are on board with the modern "let's give large data silos all our data so they know everything about us" approach - this might sound like something between a non-issue and a desirable result.

But not everyone is on-board with such an approach. And making that the default interaction that non-technical users are presented, and adding additional overhead for anyone who would rather not fork ever more data over to the data silos, it is not a 'feature'.

> "How is the completely-open framework involved a "carrot for data silos"?"

Under the guise of adding 'features' (carrot), providers are going to be able to much-more-easily harvest much-more personal data from users, even without those users doing anything, over the current state of things. And, again, there's no reason a properly Unix-y/Internet-y architectural solution to this same problem couldn't have been chosen. Such an architecture would present zero difference in functionality or interaction for those who are fine with the silos. But massive differences in usability and interaction for those who are not, those who don't know the difference and those who use mail clients that aren't tirelessly maintained.

e.g. Presenting this data as an attachment that can be opened by programs other than the email client, in a context separated from the email provider. So those that want to use a better/safe/more-accessible tool to display/process these forms can choose to do so, regardless of what they choose to read their email with and regardless of whether that client is/can be updated as fast as the user desires.

That this proposal is "open" only means that any particular silo is encouraged to support it, no different from, e.g., any other proprietary extension to css or html.

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