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My customer wants me to record a video of how I develop his software product

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Re: My customer wants me to record a video of how I develop his software product

#2
In this case, it's probably a good idea to fire the customer. These types of outrageous requests don't exist in a vacuum. People like this are very difficult to deal with, tend to be very miserly, and will be a non-stop headache. The customer will question everything you do, why you did certain things a certain way (even if he or she has no idea what they are talking about), etc. Drop kick this customer from your life - it's not worth it.

Re: My customer wants me to record a video of how I develop his software product

#3
My first thought was to reply "that's outside the contract and subject to my standard rate".

What's the standard rate? £400/hour for this, including set-up time, transferring the files etc.

The number doesn't even matter - just make it big enough to be worth your while in putting up with such nonsense.

Re: My customer wants me to record a video of how I develop his software product

#4
Well, the customer is always right. I wonder if I can offer that as a competitive advantage.

I'm only half-joking. I can't see how the customer will get any value out of the videos though. I guess this only makes sense if the customer is one of those bewildering people who assume programming is just typing all the time.

Re: My customer wants me to record a video of how I develop his software product

#6

In this case, it's probably a good idea to fire the customer. These types of outrageous requests don't exist in a vacuum. People like this are very difficult to deal with, tend to be very miserly, and will be a non-stop headache. The customer will question everything you do, why you did certain things a certain way (even if he or she has no idea what they are talking about), etc. Drop kick this customer from your lif…

If the client is 'not worth it' you're just not charging enough. Just work out what your price is and send them a new quote. Don't ever fire a client, that's just silly. Make the client say no.
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