"I'm about to enter a boring website that makes getting to a point super challenging unless you read tons of word documents."
On entering manchester.gov.uk
"Oh look at this! They did a recent update to their design. It feels fresh and trendy. Maybe they actually care. Maybe they were able to update their information architecture as well! There is hope that I won't have to spend an hour reading a bunch of text."
The majority of government websites are very apathetic and poorly implemented. I am very happy to see that this is starting to change!