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Manchester City Council

manchester.gov.uk

41–50 of 234 posts

Re: Manchester City Council

#41

I'm not sure the accessibility is 100% correct. I think you should be able to use the tab key to get to the links but tabbing skips the top row of icons... Which aren't technically hyperlinks I suppose..

And some of the images don't have alt text. I think that's important as well

Re: Manchester City Council

#42
I don't mind a bit of design, as long as the design is fully functional for EVERYONE that needs to use it.

Yes, that means people using older browsers/machines, users with restricted vision, anyone that requires access to a council website, or requires information about council services. On IE7, this website works, but it takes a very long time to load, probably because the home page is 1MB, with just under 950k of this being images, and this isn't acceptable. The average user couldn't care less if the site looks nice, or is aesthetically pleasing, or if they are using a browser that StatCounter claim is at 1% worldwide. They want their information.

I picked up a council project a few years ago, where an agency had built a nice looking website. However, it had not been tested using screen readers or tested using a focus group. After a few months they had received complaints about users using screen readers not being able to read the pages regarding council services for visually-impaired people.

Re: Manchester City Council

#43

No. Goverment web sites should be minimal design & content - black text on white background, no extra graphics. I don't want to pay taxes so that these latte-sipping designers can create cool projects.

Plain text is not accessible. Plain text fails to help people with motor control problems; with cognitive problems; etc.

Re: Manchester City Council

#44
post #36

What I typically go to a council website to do: find out the cost of council tax in band D in 2013-14. I am still clicking around... can anyone find it, I wonder?

Yup. Click on "Council Tax" on the homepage... then "Can't find it? Other council tax services"... then "See your council tax band" (Rounded red button)

Re: Manchester City Council

#45

I'm not sure the accessibility is 100% correct. I think you should be able to use the tab key to get to the links but tabbing skips the top row of icons... Which aren't technically hyperlinks I suppose..

And some of the images don't have alt text. I think that's important as well

Not all images need alt text. See the documentation from the spec[1].

[1]: http://www.whatwg.org/specs/web-apps/current-work/multipage/...

Re: Manchester City Council

#48
post #16

Earlier quoted context omitted.

Why should public services be ugly?

They should be if it's cheaper (while still meeting the goals etc).

Making the website more appealing for non-geeks results in more non-geeks using the website. The website is a more cost-efficient way of servicing non-geek citizens.

So spending money on good design can definitely be worth it. Assuming every penny spent on aesthetics is a penny wasted is a developer fallacy.

Re: Manchester City Council

#49
post #28

I think I actually prefer http://www.gateshead.gov.uk , which is a lot less "in your face". If I go to a .gov.uk site it's because a need a specific piece of information, I don't need the design getting in the way.

Totally. One of my pet peeves is people who insist that "good design" has to have an emphasis on being pretty. Design is as much about function as it is form, and in the case of government sites, having easy navigation, accessibility and relevant content is far far more important than being pretty.

Sadly, most UK government sites are both ugly and horrible to navigate. Or at least that was the trend until recently, thankfully it seems some of those organisations are starting to re-fit their site.

Re: Manchester City Council

#50
post #44
post #36

What I typically go to a council website to do: find out the cost of council tax in band D in 2013-14. I am still clicking around... can anyone find it, I wonder?

Yup. Click on "Council Tax" on the homepage... then "Can't find it? Other council tax services"... then "See your council tax band" (Rounded red button)

So you're 3 clicks deep (having searched around a bit, I guess) and you still don't have a number...
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