Live data from Hacker News

DWP - Services and benefits online

dwp.gov.uk

11–20 of 41 posts

Re: DWP - Services and benefits online

#11
The front page of http://dwp.gov.uk/ says in pretty big writing "We have moved to www.gov.uk/dwp"

Which is a much nicer site:

https://www.gov.uk/government/organisations/department-for-w...

Of course, they could break every link out there to their old site if they wanted, but instead they're implementing redirects for all the high-traffic pages.

Re: DWP - Services and benefits online

#13
post #3

To be fair to the DWP, this is their old site. One of the things the British Government is doing properly at the moment is their digital strategy, their new web site gov.uk has won multiple awards. If you go to the DWP's home page it does tell you it's an old site, and should probably redirect, but it's unfair to criticise something that's not the current implementation. Most of the links from that front page go to t…

It doesn't redirect because this is the only way to apply online for "Attendance Allowance (AA), Disability Living Allowance (DLA adult and child), Overseas State Pension – if you are a non-UK resident (including Channel Islands)".

You can download a PDF to mail in from the nice new site, but if you want to do it online the new site will direct you back here.

(Not wanting to seem harsh, some things are being done well, but let's not get carried away and forget all the many, many things that are still truly dreadful and need fixed.)

Re: DWP - Services and benefits online

#14
post #3

To be fair to the DWP, this is their old site. One of the things the British Government is doing properly at the moment is their digital strategy, their new web site gov.uk has won multiple awards. If you go to the DWP's home page it does tell you it's an old site, and should probably redirect, but it's unfair to criticise something that's not the current implementation. Most of the links from that front page go to t…

This is the DWP homepage if you come via http://gov.uk : https://www.gov.uk/government/organisations/department-for-w... As a Brit, the new Gov.uk site makes me feel very proud, even though I had nothing to do with it. :o)

This prompted me to check my own government's main site (gov.ie). While not as slick, it does have pointers to a Citizens' Information site (http://www.citizensinformation.ie/en/) and a simple, but useful page listing many common tasks, ordered by verb (http://www.gov.ie/services/).

Re: DWP - Services and benefits online

#15
post #3

To be fair to the DWP, this is their old site. One of the things the British Government is doing properly at the moment is their digital strategy, their new web site gov.uk has won multiple awards. If you go to the DWP's home page it does tell you it's an old site, and should probably redirect, but it's unfair to criticise something that's not the current implementation. Most of the links from that front page go to t…

I can't speak for their digital strategy but their universal jobmatch site is abysmal. A truly awful piece of work.

https://www.gov.uk/jobsearch

Re: DWP - Services and benefits online

#16
post #3

To be fair to the DWP, this is their old site. One of the things the British Government is doing properly at the moment is their digital strategy, their new web site gov.uk has won multiple awards. If you go to the DWP's home page it does tell you it's an old site, and should probably redirect, but it's unfair to criticise something that's not the current implementation. Most of the links from that front page go to t…

I can't speak for their digital strategy but their universal jobmatch site is abysmal. A truly awful piece of work. https://www.gov.uk/jobsearch

That's just redirecting to the old Directgov/Jobcenter site, which I've always felt was quite good at what it did. It might not be the prettiest, but it's not awful.

Re: DWP - Services and benefits online

#17
post #3

To be fair to the DWP, this is their old site. One of the things the British Government is doing properly at the moment is their digital strategy, their new web site gov.uk has won multiple awards. If you go to the DWP's home page it does tell you it's an old site, and should probably redirect, but it's unfair to criticise something that's not the current implementation. Most of the links from that front page go to t…

I can't speak for their digital strategy but their universal jobmatch site is abysmal. A truly awful piece of work. https://www.gov.uk/jobsearch

I think you're seriously over-stating how bad it is.

I mean it was designed to be used on a touch-screen interface by people of all ages, they're going to have to lose some functionality for that alone.

Re: DWP - Services and benefits online

#18
post #3

To be fair to the DWP, this is their old site. One of the things the British Government is doing properly at the moment is their digital strategy, their new web site gov.uk has won multiple awards. If you go to the DWP's home page it does tell you it's an old site, and should probably redirect, but it's unfair to criticise something that's not the current implementation. Most of the links from that front page go to t…

It doesn't redirect because this is the only way to apply online for "Attendance Allowance (AA), Disability Living Allowance (DLA adult and child), Overseas State Pension – if you are a non-UK resident (including Channel Islands)". You can download a PDF to mail in from the nice new site, but if you want to do it online the new site will direct you back here. (Not wanting to seem harsh, some things are being done wel…

DWP are in the process of transitioning to their new gov.uk site. It's all well and good criticising their old website, but what do you propose they do about it? Transition to a new site? That's exactly what they're doing.
Post reply on HN