Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Why we love paying for Trello

codetunes.com

Post reply on HN
Print view View original

11–20 of 28 posts

Re: Why we love paying for Trello

#11

Post by ishansharma »

kayoone wrote: post #8
ishansharma wrote: post #7

Earlier quoted context omitted.

Supporting a product that you use regularly feels good. Personally, I can afford to live without Evernote Premium as I don't upload much and don't use premium features as much. But still I'm a premium customer because they are doing a great job!

I am not saying that paying for it isnt a good thing. But it wont make much difference to the creator of Trello and wont impact the lifespan of Trello all that much. They can afford to shut it down whenever they want or to keep it running for as long as they want.

Not being disrespectful or rude, but a (big)group of people like these will surely make a difference.

Re: Why we love paying for Trello

#12

Post by RobAley »

bartoszpietrzak wrote: post #3
harshal wrote: post #2

Trello is a great product. Its great that you find it useful and worth paying for. But you lost me right here.. >it’s paid and it won’t disappear overnight. Thats a gross simplification. Perhaps your company paying for trello, and you blogging about it, makes it a little bit more likely that Trello will stick around and will "succeed". But it certainly does not do much to _guarantee_ that they will hang around for ho…

That's correct! I made a quick update.

Do also bear in mind that Fogcreek haven't always stuck to their word on how they will keep their systems up and running (see thread [1] in story [2]).

No company, or service/facility that a company states will stick around, is guaranteed to stick around. Trawl back through the archives on HN and you'll find tale after tale of (previously) reputable companies backtracking, cancelling projects, going bust etc.

Make sure you always keep hold of your data!

[1] https://news.ycombinator.com/item?id=4722056 [2] https://news.ycombinator.com/item?id=4721028

Re: Why we love paying for Trello

#13

Post by dodger »

Hi! Trello Dev here! Could you change the Business Class link to point to https://trello.com/c/2A9OEGta for now? That would allow people to sign up for the beta, and the current link doesn't work unless you're already approved for the beta.

(I'm currently changing the business-class route to redirect you to that card if you don't have access.)

Thanks for the kind words about Trello, we're glad you like it!

Re: Why we love paying for Trello

#14

Post by bartoszpietrzak »

dodger wrote: post #13

Hi! Trello Dev here! Could you change the Business Class link to point to https://trello.com/c/2A9OEGta for now? That would allow people to sign up for the beta, and the current link doesn't work unless you're already approved for the beta. (I'm currently changing the business-class route to redirect you to that card if you don't have access.) Thanks for the kind words about Trello, we're glad you like it!

I just updated the sentence. Thanks!

Re: Why we love paying for Trello

#15

Post by dodger »

bartoszpietrzak wrote: post #14
dodger wrote: post #13

Hi! Trello Dev here! Could you change the Business Class link to point to https://trello.com/c/2A9OEGta for now? That would allow people to sign up for the beta, and the current link doesn't work unless you're already approved for the beta. (I'm currently changing the business-class route to redirect you to that card if you don't have access.) Thanks for the kind words about Trello, we're glad you like it!

I just updated the sentence. Thanks!

Thanks so much!

Re: Why we love paying for Trello

#16

Post by mhp »

RobAley wrote: post #12
bartoszpietrzak wrote: post #3

Earlier quoted context omitted.

That's correct! I made a quick update.

Do also bear in mind that Fogcreek haven't always stuck to their word on how they will keep their systems up and running (see thread [1] in story [2]). No company, or service/facility that a company states will stick around, is guaranteed to stick around. Trawl back through the archives on HN and you'll find tale after tale of (previously) reputable companies backtracking, cancelling projects, going bust etc. Make su…

"Fogcreek [sic] haven't always stuck to their word on how they will keep their systems up and running".

What do you mean by this? It sounds like you are suggesting that "how" we keep our systems up and running is required to be the same at all times. Why should people care about "how" we do it, just that it's done? For awhile, we had a second data center in Toronto instead of LA. Trello moved to AWS, so it doesn't need a 'second' data center. I don't think we should be derided because we changed the way we keep our systems up and running.

"Make sure you always keep hold of your data!" - Business Class has a great export function :)

Also, minor point, it's Fog Creek, not Fogcreek.

Re: Why we love paying for Trello

#17

Post by RobAley »

mhp wrote: post #16
RobAley wrote: post #12

Earlier quoted context omitted.

Do also bear in mind that Fogcreek haven't always stuck to their word on how they will keep their systems up and running (see thread [1] in story [2]). No company, or service/facility that a company states will stick around, is guaranteed to stick around. Trawl back through the archives on HN and you'll find tale after tale of (previously) reputable companies backtracking, cancelling projects, going bust etc. Make su…

"Fogcreek [sic] haven't always stuck to their word on how they will keep their systems up and running". What do you mean by this? It sounds like you are suggesting that "how" we keep our systems up and running is required to be the same at all times. Why should people care about "how" we do it, just that it's done? For awhile, we had a second data center in Toronto instead of LA. Trello moved to AWS, so it doesn't ne…

Apologies for the misspelling.

You used the second data-center to sell FogBugz on Demand to your customers. You didn't tell them that you no longer had it. It went down when the storm hit NY, and there was no backup data centre.

If you change the way you keep up your systems, and keep them up, no one minds. When you don't, people rightly question what you've told them in the past and wonder if what you're telling them now fits into the same categories.

I'm aware you have export functions, thats great. My message was to your customers who need to remember to utilise them. Thats not a dig at your company, its applies to any SaaS providers.

I hope my spelling was correct this time around, apologies if not. FYI, "fog creek" is not capitalised correctly in your HN profile, just letting you know so you can keep the brand in check.

Re: Why we love paying for Trello

#18

Post by jonathanjaeger »

"We don’t need the pro features. We simply appreciate the safety and want to support the product."

This sentiment is great for businesses but often doesn't translate well to consumer apps. However, some companies are great at having consumers pay because they love a product. Evernote CEO Phil Libin said how they want to make the free option almost all-encompassing with a small percentage upgrading to premium because they love the product so much. If a product can get to that point with their users, then that's the holy grail in my opinion (rather than feeling like you have to coerce or "force" your users to pay for something by trickery, manipulation, or harsh constraints).

Re: Why we love paying for Trello

#19

Post by atesti »

mhp wrote: post #16
RobAley wrote: post #12

Earlier quoted context omitted.

Do also bear in mind that Fogcreek haven't always stuck to their word on how they will keep their systems up and running (see thread [1] in story [2]). No company, or service/facility that a company states will stick around, is guaranteed to stick around. Trawl back through the archives on HN and you'll find tale after tale of (previously) reputable companies backtracking, cancelling projects, going bust etc. Make su…

"Fogcreek [sic] haven't always stuck to their word on how they will keep their systems up and running". What do you mean by this? It sounds like you are suggesting that "how" we keep our systems up and running is required to be the same at all times. Why should people care about "how" we do it, just that it's done? For awhile, we had a second data center in Toronto instead of LA. Trello moved to AWS, so it doesn't ne…

Can you clarify when FogBugz on Demand was in two data centers and when not, no matter whether it's in LA or Toronto? Back then it was really interesting that Joel found SQL Server Mirroring not usable and instead wrote that they went to manually coded Log shipping for SQL server. At the same time I was experimenting with the same techniques and was very interested in this, so I also remembered it closely and wondered about it once the bucket brigade story was told.

Re: Why we love paying for Trello

#20

Post by arkitaip »

encima wrote: post #9

I honestly cannot understand why a post that is essentially saying, 'look, we spent money, because we are awesome'. This is not why I come to HN.

Actually, lots of people here on HN have been inquiring about Trello's business model because they, presumptive consumers, are running businesses and don't want to use a service that's free today and might be gone tomorrow. The fact that Trello now offers a business plan increases the perception of stability.
Post reply on HN