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Samsung admits to posting fake user reviews on the web

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61–70 of 133 posts

Re: Samsung admits to posting fake user reviews on the web

#61
post #47

I hope they get sued for this, but I don't believe it's a conspiracy. Rather, just a case of someone trying too hard to meet certain sale expectations and hold on to a bonus.

That's the way conspiracies work. What did you expect, aliens?

Samsung is a big company, I meant it's someone in their Taiwan branch rather than their Korea hq.

Re: Samsung admits to posting fake user reviews on the web

#62

Earlier quoted context omitted.

Samsung's IP theft issues would lead me to believe that their credo is "whatever it takes to win" and this kind of behavior isn't out of line with their track record.

>Samsung's IP theft issues You mean the time when Apple tried to patent "0-length-swipe" and a shape of a box?

No I don't. You know why ? Because it never happened.

Re: Samsung admits to posting fake user reviews on the web

#64
post #13
post #2

It's sad that samsung would do this... Is it commonplace for companies to do this?

Yeah, I worked for an iOS game company that asked its employees to give its games positive reviews in the App Store and everywhere else they could think of. I don't think many of us bothered - I certainly didn't.

This is very common place and I don't think there is anything wrong with it.

What is unacceptable though is deliberately trashing your opponents.

Re: Samsung admits to posting fake user reviews on the web

#65
post #32

>perhaps the bigger issue here is this: if Samsung has been using these tactics against HTC, are they also engaged in similar marketing techniques with other rivals? The even bigger issue is, who else is doing this more intelligently than Samsung?

This. I love Samsung hardware, but the company seems critically unable to think big. They have no apparent direction or higher thinking, they just make solidly good devices and throw gobs of money at marketing. It's bizarre - in spite of their devices and a reputation for quality gear, they still act like a cheap Korean knock-off company instead of a market leader.

It's no surprise that when they try to do evil, they do it in a clumsy and public manner.

Re: Samsung admits to posting fake user reviews on the web

#66
post #13

Earlier quoted context omitted.

Yeah, I worked for an iOS game company that asked its employees to give its games positive reviews in the App Store and everywhere else they could think of. I don't think many of us bothered - I certainly didn't.

This is very common place and I don't think there is anything wrong with it. What is unacceptable though is deliberately trashing your opponents.

Fake reviews are deliberately biased, and may contain false information about a product's quality and of course will ignore its flaws and defects. It's just advertising disguising itself as user experience.

It is probably very common (and as an impulse understandable) but I think it's still wrong even without trashing your opponents. Saying your product is better than it is is not much different than saying explicitly that it's better than the other guys. Either way, it a cynical lie.

Re: Samsung admits to posting fake user reviews on the web

#67

I suspect this isn't the first instance they've done this. Looking closer at Anti-Apple/ Pro-Samsung Google+ posts reveal some questionable user profiles.

I really liked Google+, up until #BoycottApple came around.

Really hard to follow any technology news without getting inundated with nonsensical rants against every breath Steve Jobs or Tim Cook took and takes, respectfully.

Re: Samsung admits to posting fake user reviews on the web

#68
post #25

Imagine the furore if Apple was caught doing this.

Companies who are leaders in their industry do not usually need to do this. I've heard of it happening at smaller organizations or sole proprietorships (small business), but it is strange to see from a company as large as Samsung. What's important is how high up the chain this was sanctioned by. If it's a lowly manager somewhere, he/she will just get fired and this will all blow over. If it's right at the top, it's m…

Dude, I don't see why you need to defend Apple so seriously and in all probability, they are no different and just because they haven't got caught yet, doesn't mean you can't rule out the possibility that they aren't into this.

As an example, during the Apple vs Samsung patent wars (after Samsung lost), a handful of publications were writing in support of Apple even when most of them knew that Apple was abusing the patent system to its core. Most of them looked very much like they were paid by Apple to write it. Some even went as far as saying the win for Apple is good for innovation (which obviously it is not)[1]. Another example is once an author from Techcrunch even admitted to getting compensated monetarily by Apple to write a post bashing a competitor.

Apple, Samsung, LG, Sony, Panasonic, etc. are no different from each other. So let's not get religious, shall we?

[1] http://gizmodo.com/5938193/apple-winning-the-patent-wars-is-...

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