Live data from Hacker News

Samsung admits to posting fake user reviews on the web

techspot.com

41–50 of 133 posts

Re: Samsung admits to posting fake user reviews on the web

#41
post #17
post #5

Earlier quoted context omitted.

It's exactly what you would expect from a company like Samsung.

A multi-billion dollar multinational conglomerate?

They're not exactly known for their ethical business practices.

“[Samsung’s] long-standing policy prohibits union organising [and has] attracted critical attention. Samsung’s overall corporate structure centralises the policy-making that governs the activities of its vast network of subsidiary corporations.

Samsung is a “chaebol” – one of the family-run conglomerates that dominate South Korean society. Almost Mafia-like in their obsessive secrecy and reach, chaebols have influence in most markets and industries in the country and wield huge political influence. They have also not been shy of using underhand methods to maintain their position. [...]

[Secretly recorded conversations] revealed that Haksoo Lee (vice-chairman of the Samsung Group) and Hong (Korean ambassador to the US and then publisher of the Joongang Daily) were planning to deliver upwards of 3 billion won – around £2 million – to presidential candidates ahead of South Korea’s elections. [...]

Samsung owns Joongang Daily… it also has unprecedented power over journalism because it has the economic power to buy advertising space and time. “It is hard to criticise Samsung as an individual journalist. It is considered insane.” [...]

In 2008, the current Samsung chairman, Lee Kun-Hee, stepped down after his house and offices were raided and a police investigation began into claims that the corporation was maintaining a slush fund to bribe court officials and politicians. Found guilty of financial wrongdoing and tax evasion by Seoul Central District Court on July 16 2008, Lee Kun-Hee was in serious trouble. But despite prosecutors requesting that he be sentenced to seven years in prison and fined $347 million, the sentenced handed down was three years suspended and $109 million in fines. [...]”

http://www.kernelmag.com/features/report/3028/samsung-power-...

Re: Samsung admits to posting fake user reviews on the web

#42
post #25

Imagine the furore if Apple was caught doing this.

Companies who are leaders in their industry do not usually need to do this. I've heard of it happening at smaller organizations or sole proprietorships (small business), but it is strange to see from a company as large as Samsung. What's important is how high up the chain this was sanctioned by. If it's a lowly manager somewhere, he/she will just get fired and this will all blow over. If it's right at the top, it's m…

Maybe they'll even send the top guy to jail (but later release him to run the olympics...)

Re: Samsung admits to posting fake user reviews on the web

#43
post #21

Earlier quoted context omitted.

Absolutely commonplace. Anything is 'fair' in business and nothing is off the table when it comes to money. Even the small/local businesses do this. Just check Yelp reviews. Hell, Yelp used to allow businesses to move their best reviews to the top if they paid them enough. 1) http://www.eastbayexpress.com/oakland/yelp-and-the-business-... 2) http://www.zdnet.com/blog/apple/the-yelp-mafia/3116 3) http://arstechnica.co…

Anything is 'fair' in business and nothing is off the table when it comes to money. Many people have this attitude, yes. That doesn't make it universally true or even close, and it's probably less commonplace than you seem to assume, particularly for small/local businesses, which overwhelmingly don't have time to waste on shill reviews. And while it definitely happens and is widespread, you're not doing your argument…

> Many people have this attitude, yes. That doesn't make it universally true or even close

History shows humans will do anything to better their odds and leverage their success.

> And while it definitely happens and is widespread > citing exactly one example and suggesting it shows a trend or proves a point.

Guess you kinda just did the same thing? Just because I'm citing one example doesn't make it any less true and it seems we have two examples now: Samsung and Yelp.

Sorry, but this is rampant in e-commerce.

Re: Samsung admits to posting fake user reviews on the web

#45

I hope they get sued for this, but I don't believe it's a conspiracy. Rather, just a case of someone trying too hard to meet certain sale expectations and hold on to a bonus.

So was it a few bad actors, or just the few that got caught?

Re: Samsung admits to posting fake user reviews on the web

#47

I hope they get sued for this, but I don't believe it's a conspiracy. Rather, just a case of someone trying too hard to meet certain sale expectations and hold on to a bonus.

That's the way conspiracies work.

What did you expect, aliens?

Re: Samsung admits to posting fake user reviews on the web

#48
post #17
post #5

Earlier quoted context omitted.

It's exactly what you would expect from a company like Samsung.

A multi-billion dollar multinational conglomerate?

Yes. Multi-billion dollar multionational do the worst shit.

As an example:

http://www.amazon.co.uk/The-Coke-Machine-Behind-Favourite/dp...

http://ccrjustice.org/learn-more/faqs/shell%2526%2523039%3Bs...

Post reply on HN