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We Can Do Better

ea.com

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Re: We Can Do Better

#101

Post by icebraining »

tptacek wrote: post #95
jiggy2011 wrote: post #93

Earlier quoted context omitted.

I think it was "most hated" rather than "worse", you're right there are lots of companies much worse than EA. OTOH I think that people feel that video games should be a source of joy and pleasure so feel especially betrayed when a game company turns around and sprays them with this sort of corporate BS. It's like if my bank sends me a letter charging me for not having enough money + another charge for sending me the…

Who hates a video game company more than a credit agency, or the cable company that packet shapes and MITMs your Internet connection? Just don't play the game, and you never have to think about them. You can't say that about Equifax.

You can't think of any age group who doesn't have to think about Equifax but happens to be large buyers of EA products?

Re: We Can Do Better

#102

Post by chc »

tptacek wrote: post #95
jiggy2011 wrote: post #93

Earlier quoted context omitted.

I think it was "most hated" rather than "worse", you're right there are lots of companies much worse than EA. OTOH I think that people feel that video games should be a source of joy and pleasure so feel especially betrayed when a game company turns around and sprays them with this sort of corporate BS. It's like if my bank sends me a letter charging me for not having enough money + another charge for sending me the…

Who hates a video game company more than a credit agency, or the cable company that packet shapes and MITMs your Internet connection? Just don't play the game, and you never have to think about them. You can't say that about Equifax.

Maybe I'm naive, but I dislike EA more than Equifax, and I have actually had Equifax stick nonsense on my report before. I believe Equifax are actually trying to do a good job in general — their mistakes are not the sort where I feel like somebody actively considered me and said, "Eh, screw him" — whereas I don't believe that about EA. Similarly, I don't think Ticketmaster is all that bad these days. My dealings with Ticketmaster have been more pleasant than my dealings with EA.

Re: We Can Do Better

#103

Post by tptacek »

jiggy2011 wrote: post #97
tptacek wrote: post #95

Earlier quoted context omitted.

Who hates a video game company more than a credit agency, or the cable company that packet shapes and MITMs your Internet connection? Just don't play the game, and you never have to think about them. You can't say that about Equifax.

When people wait X years for a game they really want to play and they find it has all of these problem then they will feel let down. Especially when they have competitors who are known for giving much better service. If you have a shitty ISP who MITMs your connections then either you have the choice of moving elsewhere or if you can't it's because all their competitors are just as shitty. You can't just go and get Si…

You can never have even heard of Equifax and something they screw up can keep you from getting a mortgage, or get your rental car reservation cancelled at 11:00PM right as your plane lands.

Re: We Can Do Better

#104

Post by tptacek »

icebraining wrote: post #101
tptacek wrote: post #95

Earlier quoted context omitted.

Who hates a video game company more than a credit agency, or the cable company that packet shapes and MITMs your Internet connection? Just don't play the game, and you never have to think about them. You can't say that about Equifax.

You can't think of any age group who doesn't have to think about Equifax but happens to be large buyers of EA products?

I doubt most of the voters in that poll were under 17. But maybe.

Re: We Can Do Better

#105

Post by tptacek »

chc wrote: post #102
tptacek wrote: post #95

Earlier quoted context omitted.

Who hates a video game company more than a credit agency, or the cable company that packet shapes and MITMs your Internet connection? Just don't play the game, and you never have to think about them. You can't say that about Equifax.

Maybe I'm naive, but I dislike EA more than Equifax, and I have actually had Equifax stick nonsense on my report before. I believe Equifax are actually trying to do a good job in general — their mistakes are not the sort where I feel like somebody actively considered me and said, "Eh, screw him" — whereas I don't believe that about EA. Similarly, I don't think Ticketmaster is all that bad these days. My dealings with…

Your dealings with the company that coerced every concert venue in your major metro area to accept contracts that prevented them from booking concerts through anybody but Ticketmaster so that they could continue to collect nonsensical exorbitant handling fees were better than your dealings with EA, because you didn't like one of EA's games?

Re: We Can Do Better

#106

Post by jiggy2011 »

tptacek wrote: post #103
jiggy2011 wrote: post #97

Earlier quoted context omitted.

When people wait X years for a game they really want to play and they find it has all of these problem then they will feel let down. Especially when they have competitors who are known for giving much better service. If you have a shitty ISP who MITMs your connections then either you have the choice of moving elsewhere or if you can't it's because all their competitors are just as shitty. You can't just go and get Si…

You can never have even heard of Equifax and something they screw up can keep you from getting a mortgage, or get your rental car reservation cancelled at 11:00PM right as your plane lands.

I'm sure there are many companies and government agencies fucking me in all sorts of horrible and unexpected ways every day, in fact I basically expect it.

But then at the end of the day when I go to my favorite bar and they serve me warm beer in a plastic glass, guess what I spend the most time bitching about?

Re: We Can Do Better

#107

Post by tptacek »

jiggy2011 wrote: post #106
tptacek wrote: post #103

Earlier quoted context omitted.

You can never have even heard of Equifax and something they screw up can keep you from getting a mortgage, or get your rental car reservation cancelled at 11:00PM right as your plane lands.

I'm sure there are many companies and government agencies fucking me in all sorts of horrible and unexpected ways every day, in fact I basically expect it. But then at the end of the day when I go to my favorite bar and they serve me warm beer in a plastic glass, guess what I spend the most time bitching about?

The wrong companies.

Re: We Can Do Better

#108

Post by teamonkey »

Ellipsis753 wrote: post #83

Here is the poll. Now you can go vote for them as the worst company. (I wish they'd linked to it with "bring it on".) http://consumerist.com/2013/04/05/worst-company-in-america-s...

Wow. So of all the companies in the US, the "worst" one will be either EA or Ticketmaster? Not Lodsys or any of the other patent trolls; not any of the banks or oil companies; not any of the weapons manufacturers or dealers. A video games company or a company that sells tickets to gigs online. OK.

Re: We Can Do Better

#109

Post by anigbrowl »

randomdrake wrote: post #76
anigbrowl wrote: post #68

Earlier quoted context omitted.

"45 million registered users can't be wrong" when you're misquoting people to make your point, maybe something is wrong with your argument. BTW I have no connection to EA and don't think I own any EA games.

When you assume there was malicious intent in misquoting someone, maybe you should check to see if it was intentional or not before attacking their entire argument. I edited my comment for accuracy, but it doesn't make it any less valid.

Who said anything about malicious intent? I just think it was a sloppy argument. The misquotation is (or was) a matter of fact.

Re: We Can Do Better

#110

Post by protomyth »

I follow a fairly large number of conservatives / Tea Party and libertarians (who would complain about the conservatives in this context) on twitter and the only mention of EA has been Sim City's problems. Must be the same people bitching to the FCC about TV shows.
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