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Show HN: Heap is a new approach to analytics. Just capture everything

heapanalytics.com

121–130 of 213 posts

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#121
post #112
post #103

What happens if I'm a smallish site and suddenly get slashdotted / DDoSed? Will I be charged thousand dollars? Is there a way to cap monthly costs?

With the current model, your charges would spike. Which is bad. But we plan to offer caps and the option to auto-sample if you exceed your tier.

[deleted]

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#122

Welcome to the blacklist. I, for one, very much object to all my clicks and "activity" on a page being captured and streamed down some black hole for god knows what purposes. Not to worry though - you are in a good company with all other analytics services out there. The only difference is that you are far more open (and proud?) about how obscenely intrusive your service is, so you get an honorary 2nd spot, right aft…

That "purpose" is generally to help service providers understand you better so that they can provide a product that better serves your wants and needs, as their customer.

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#123
Looks great! I'm mostly intrigued by the ad-hoc Group By query functionality. Traditionally that's an indicator of some sort of relational database on the backend, but is that the case here?

On the other hand, the dynamic nature of the data makes me inclined to think that they're using MongoDB or something similar. In the past I've had to create similar systems but we denormalized the data coming in based on pre-defined Group By settings.

I'd love to learn more about the stack and database used for HeapAnalytics and any other similar services.

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#125
post #105
post #90

Earlier quoted context omitted.

Do you feel there's scope for pricing coming down a lot? I'm in a similar boat to TylerE: around a million monthly uniques, but in publishing, so there's really no way to justify $4k/month for Analytics when stuff like Google's already exists. 10% of that might be justifiable, but even then it's not a no-brainer.

Yea, precisely. I'd say for us we could maybe to like, $100/month. Also - how does it work for multiple sites? We actually have 4 separate sites for separate towns.

Depending on how usage looks on your site we can find a way to accomodate. Shoot us an email at sales@heapanalytics.com and we can coordinate a time to chat.

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#126

Why do a HN launch with "request an invite"? This seems like a common anti-pattern.

How is it an anti-pattern? That's how Dropbox launched, and it seemed to turn out OK for them. Generally speaking if you have a hard-to-scale service (Heap, Dropbox) doing an invite-base system makes sense.

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#127

Why do a HN launch with "request an invite"? This seems like a common anti-pattern.

Our thinking is that it's an efficient way to grow responsibly while still gathering user feedback early and often.

We tried to include as much tangible product as is possible with an invite-only product.

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#128
post #62

Earlier quoted context omitted.

I don't mean this to sound as snarky or mean as it probably will. I'm truly interested in your answer. Why should you have the choice to object? What is obscenely intrusive about tracking how you use an application you (may or may not) pay for? I don't see why anyone would have any reasonable expectation of privacy when they're using a service online. Note I am only referring to analytics contained on a single domain…

> Why should you have the choice to object? What? Are you asking me to justify having an option of being able to object? That's a bit too meta, with today being Friday and all.

You can't opt-out of server-side tracking. They could easily architect the app to require a round-trip to the server on every call (this is how typical early web apps worked). In that case you really don't have an option to object.

Does that bother you too? (A service recording your usage of it)

Why is measuring on the client-side different from measuring on the server-side?

Re: Show HN: Heap is a new approach to analytics. Just capture everything

#130

Why do a HN launch with "request an invite"? This seems like a common anti-pattern.

My guess is that most products that do this aren't much further along than a weekend hack. It's pretty easy to throw up a marketing site, and it let's you quickly see if people are interested. Thing of it as a μMVP :D
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