That looks awesome! I definitely try it out.
Show HN: Heap is a new approach to analytics. Just capture everything
31–40 of 213 posts
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#32First: The service sounds great. Something I would sign up for.
But I don't really get the pricing structure:
What if I have less then 2500 unique users/month? Do I pay $25? Is it free? If it's $25 what then if I have more than 2500 but less than 20000 users? Is it $150 then?
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#33I suggest to test the text on orange button. From "Request an invite" to: "Get exclusive access" "Learn more" "Take a better look" "Find why N is for you" "Join our FREE client club." "Get a FREE account" Note that free account != free product. Just give then login details.
"Get a FREE account" Note that free account != free product. Just give then login details.
Wow, that's really sleazy. I really hope nobody actually uses that idea.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#34I liked it very much as a non-tech founder that is not quite sure how to define some events on KissMetrics and regret not having qualified a particular form of sign up as an event before. Comparing prices though, a question: is every visitor of my site a new "user" for you? If it so, then my monthly average events for user would be very low, then an "event based" pricing would be better for me than a "user based" pri…
This is a really good point and something we thought about when constructing the pricing model. Right now we're not a very affordable option for sites with a lot of bounced traffic or low amounts of user interaction. However we'll soon be amending our prices to better accomodate customers such as yourself.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#35The demo page ( https://heapanalytics.com/dashboard/demo ) fails in IE8. Is it just me or IE8 is just not considered by web startups anymore ? Sorry to deviate a little but every time I try to look at a "Show HN" in IE8 (work computer), it fails for about 85% of the time. I could understand that some startups heavily depend on latest browsers but what about others ?
The target market for this sort of analytics solutions is going to have vanishingly small numbers of IE8 users.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#36It's ironic that on their website they don't have their own code (well, maybe it's on the backend) and use Segment.io + Mixpanel instead.
? It certainly does have their own code. Look at the second script tag in the head.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#37Does Heap track event streams like mouse position and scrolling? The storage overhead would be significantly larger than instantaneous events like clicks, but this data would be interesting.
Unfortunately, we're not tracking those events now, mostly because they don't fit neatly into the event-based analytics model (i.e. they're not as "graphable").
But that doesn't mean they aren't important. Agreed the data can be very useful.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#38Awesome idea to help make capturing data more easy, but how will you deal with the problem of the curse of dimensionality? As you start to capture more variables you data begins to appear far apart leading to less meaningful results.
Also, while 'capturing everything' sounds like an awesome idea it can lead to worse performance if you don't take into account that your data now has more variables that can each introduce noise.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#39The demo page ( https://heapanalytics.com/dashboard/demo ) fails in IE8. Is it just me or IE8 is just not considered by web startups anymore ? Sorry to deviate a little but every time I try to look at a "Show HN" in IE8 (work computer), it fails for about 85% of the time. I could understand that some startups heavily depend on latest browsers but what about others ?
IE8 is a complete mess in comparison to modern browsers. To support IE8 you often have to go through a lot of extra work after the site works in modern browsers to get it functional even if your not doing something particularly complex. At the very least its often a whole bunch of different CSS / replacing CSS with images to get the rendering to look decent. In addition a lot of 'Show HN' posts tend to use 'cool new…
IE8 is perfectly fine, and also somewhere between 20-30% of your users.
If you have an analytics software that doesn't work in IE8. You lost analytics for 20-30% of your users.
And since array.prototype.slice.call is not supported in IE8, this analytics software is about 80-70% useful. And maybe even less if you have a large IE clientele.
Seems strange to me that one would limit themselves that much.
Re: Show HN: Heap is a new approach to analytics. Just capture everything
#40First: The service sounds great. Something I would sign up for. But I don't really get the pricing structure: What if I have less then 2500 unique users/month? Do I pay $25? Is it free? If it's $25 what then if I have more than 2500 but less than 20000 users? Is it $150 then?
Right now the way we price is pro-rate it for people who are between tiers. For example, if you have 3000 uniques per month, then you'll pay $28.75 ($25 for the first 2500 users, and then $3.75 pro-rated for 500 additional users on the next tier). If you have below 2500 users, you just pay for the portion of that $25 that you use (a site with 1000 users would pay $10). We're updating our pricing page to clarify this.