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A Difficult Situation

blog.sendgrid.com

21–30 of 485 posts

Re: A Difficult Situation

#21
post #10

THE BITCH IS DOWN! She's defeated, annihilated, crushed, destroyed, eliminated, pulverized, eradicated, downed, nullified, smashed, obliterated, felled, wrecked, finished, demolished, suppressed, shattered, exterminated!

[deleted]

Re: A Difficult Situation

#22
post #10

THE BITCH IS DOWN! She's defeated, annihilated, crushed, destroyed, eliminated, pulverized, eradicated, downed, nullified, smashed, obliterated, felled, wrecked, finished, demolished, suppressed, shattered, exterminated!

I don't think the PlayHaven dudes were in the wrong, but you sure as hell are.

Re: A Difficult Situation

#25

In the end, the consequences that resulted from how she reported the conduct put our business in danger. Our commitment to our 130 employees, their families, our community members and our more than 130,000 valued customers is our primary concern. Is he referring to the DDOS there? Or the user exodus?

The answer to both is "Yes". When their service is down, companies can't send their email, when companies can't send their email using SendGrid they look for alternatives...

Given how haphazard DDoS attacks (especially those in the 'hacktivism' category) tend to be, I'd be surprised if they targeted anything beyond SendMail's public-facing website. I would hope that their application servers wouldn't be on the same network as their web server.

Re: A Difficult Situation

#26
Even if I agree with the decision, this is incredibly hard to read. I hate to see someone lose their job over something like this. Yet I can't disagree with anything he wrote.

I personally hope she will learn from this and another company will give her a new chance. The odds of that are slim given how big this has become--it's front-paging repeatedly on HN and /r/programming. But I'd hate to see her whole career ruined over a mistake she could learn from. (Though, to be fair, she has not seemed too eager to admit to any mistakes online so far.)

Re: A Difficult Situation

#27
post #3

This is the most reasonable statement I've seen so far in this whole fiasco. It's a shame he took so long to post it; it should have been the first SendGrid comment this morning.

I believe that it is the most reasonable statement because he took time to look over the entire situation and gauge it properly.

Agreed.

Re: A Difficult Situation

#29
post #15

Earlier quoted context omitted.

Really? Taking a few days to decide on a course of action is too long? When you're discussing firing an employee? Who may have performed well in her position before the incident for all we know?

Sorry, I should probably have said took too long to talk about it, rather than do it. I completely agree that they needed to take time over their decision, but they should have posted this along with that initial statement earlier today.

I agree with that. The initial statement was lacking in empathy.
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