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HipChat is now free for teams of 5 users or fewer

blog.hipchat.com

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Re: HipChat is now free for teams of 5 users or fewer

#4
Genius move. Unless their infrastructure is really tuned for it, there is a cost of doing business under, say $10/mo (not to say that there aren't companies successfully doing micro payments and such). Premium support, CC processing, etc add up. However, using this lower rung as a hook to get people in the door is great, and it feels more honest than a trial window (although I'm certainly not hating on trials)

Re: HipChat is now free for teams of 5 users or fewer

#6
post #3

Aside from the phone applications, what makes Hipchat better than say, Skype?

HipChat has an API and a lot of services proposes hooks to post to HipChat. Our "Saloon" usually looks along the line of :

GitHub - mickey commented on issue 104 of xxx/fronted: +1

GitHub - yoktan pushed to branch master of xxx/frontend - Txt (c7bd9a3)

Jenkins - backend-master - #481 FAILURE after 3 min 18 sec (Open)

Bugsnag - Exception in production from frontend in votes#index (details) RuntimeError: # app/controllers/votes_controller.rb:6 - index

Re: HipChat is now free for teams of 5 users or fewer

#7
post #3

Aside from the phone applications, what makes Hipchat better than say, Skype?

It's essentially pretty IRC. What makes it better than IRC is a better question. The answer is that you don't have to setup and maintain an IRC server, and have the power of bots through APIs.

Re: HipChat is now free for teams of 5 users or fewer

#9
post #3

Aside from the phone applications, what makes Hipchat better than say, Skype?

It's more like IRC, and the one thing that really makes it better is the chat history (which you could do with an IRC bot, but then you have to maintain that). The push notifications when someone messages you when you're offline are pretty nice too.

Re: HipChat is now free for teams of 5 users or fewer

#10
post #3

Aside from the phone applications, what makes Hipchat better than say, Skype?

The biggest difference is that HipChat is primarily about "rooms" and less about messaging individual people (although you can do that too). It makes for much better team workflow, because it enables a lot more passive information sharing. Most people in a room don't want to be actively involved in everything, but they would like to passively just see what's going on.

Secondly, it's centralized around a company, so you know that everyone has everyone else on HipChat, unlike Skype, where everyone needs to manage their contact list separately.

Finally, the notification features are really nice. I can just @mention someone's name, and it's like summoning them into the room to answer a question for me. It's way smoother than adding someone to a Skype conversation, since they'll be able to trace back the history of the conversation.

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