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Sendgrid is down

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Re: Sendgrid is down

#51

Post by sp332 »

untog wrote: post #43
grey-area wrote: post #28

I'm sad to see that HN is being used as a platform for this sort of demagogy, and sad that stories about this tawdry little tale are indiscriminately voted up above other stories which are far more interesting. DDOS of a mailing service that lots of websites rely on because a completely unrelated company decided to fire someone is not an occasion for lol and schadenfreude as some posters here would have it. As a meth…

OK, is there any actual evidence that this is a DDOS of SendGrid? Because their status page indicates nothing of the sort, and all I'm seeing is HN jumping to conclusions.

Adria's blog was already under a DDOS, so it's not a huge stretch to think this is too.

Re: Sendgrid is down

#52

Post by kybernetyk »

grey-area wrote: post #28

I'm sad to see that HN is being used as a platform for this sort of demagogy, and sad that stories about this tawdry little tale are indiscriminately voted up above other stories which are far more interesting. DDOS of a mailing service that lots of websites rely on because a completely unrelated company decided to fire someone is not an occasion for lol and schadenfreude as some posters here would have it. As a meth…

Now you can argue as much as you want - but the (sad) truth is that mob mentality exists and we will have to deal with it for at least the next few centuries.

This should be a lesson for companies that hire highly confrontational people as their official community representatives.

Yes, in a perfect world there shouldn't be DDOS' and other attacks because of a tweet about an immature joke but it's not a perfect world and we should be very wary what personalities we hire to represent us.

As much as I don't like it - the "right" thing for sengrid would be to replace their 'developer evangelist' with someone who's less confrontational. Yes, it sucks. But as businesses we have to deal with reality.

Re: Sendgrid is down

#53

Post by timjahn »

I'm just tuning in now, as I happened to see this here on HN and my company is a SendGrid customer (used for transactional emails).

Am I understanding this right - transactional emails for my company may be interrupted because of some random personal argument between two people?

Re: Sendgrid is down

#54

Post by acdha »

whaevr wrote: post #13
adambenayoun wrote: post #8

Sendgrid customer here. Since many services rely on SMTP providers like Sendgrid, they should have a way to notify customers when their server go down and transactional notifications may be disrupted. I shouldn't be notified by someone who know we're using Sendgrid and happen to read HN.

Aaand the PR slide for SendGrid continues. Perfectly valid point though.

This is a “PR slide” in the same sense that torching someone's store is PR.

Re: Sendgrid is down

#55

Post by obstacle1 »

grey-area wrote: post #28

I'm sad to see that HN is being used as a platform for this sort of demagogy, and sad that stories about this tawdry little tale are indiscriminately voted up above other stories which are far more interesting. DDOS of a mailing service that lots of websites rely on because a completely unrelated company decided to fire someone is not an occasion for lol and schadenfreude as some posters here would have it. As a meth…

>As a method of justice it has more in common with a lynch mob than a court of law

You mean like when someone gets personally offended by a comment and instead of resolving it one-on-one turns to her Twitter account to shame and blame the "violators"?

Yeah. Except the person who instigated this set up the lynching in her capacity as a professional, i.e. on her "evangelist" twitter account. The kids DDOSing aren't representing companies or doing business

Re: Sendgrid is down

#57

Post by swampthing »

aculver wrote: post #42
adambenayoun wrote: post #35

Earlier quoted context omitted.

How do you handle SPF/DKIM and domain keys records? Do you send out a lot of emails? Have you had a mailgun account ready?

I don't know anything about this. If someone could provide some details/resources around this I'm sure it would be valuable to folks right now who need to evaluate the risks of switching providers on a short-term basis. (For us in particular, SendGrid only represents a small amount of the email we send and it's mostly internal emails. The problem for us was that the ActionMailer emails aren't sent in a background pro…

If memory serves, if you can log into Mailgun, it will have some text on how to set up all those things on your dashboard. Congrats on switching - Mailgun has vastly superior deliverability, at least in my observation.

Re: Sendgrid is down

#58

Post by rmrfrmrf »

Raynh wrote: post #46
rmrfrmrf wrote: post #38

Earlier quoted context omitted.

Really? All it says to me is that people in the tech field are so against a woman standing up for herself that they're actually willing to bring down the company she works for. It's disgusting. Will you also feel schadenfreude when they hack her bank account?

Woman standing for herself, aka a woman randomly attacking a man who made a joke about dongles? Really? I will definitely feel schadenfreude if her bank account gets hacked. After all, she did rid a person of their income by her actions.

What the fuck is HN becoming...Jesus.

Re: Sendgrid is down

#59

Post by untog »

sp332 wrote: post #51
untog wrote: post #43

Earlier quoted context omitted.

OK, is there any actual evidence that this is a DDOS of SendGrid? Because their status page indicates nothing of the sort, and all I'm seeing is HN jumping to conclusions.

Adria's blog was already under a DDOS, so it's not a huge stretch to think this is too.

It is a huge stretch- at least partly because there is no third party verification that Adria's blog is actually victim to a DDOS attack, as far as I know. I'm not accusing her of lying, just that "a huge, huge number of people reading your blog post" can look a lot like a DDOS attack if you're running an unoptimised version of Wordpress, or similar.

Re: Sendgrid is down

#60

Post by thomasvendetta »

timjahn wrote: post #53

I'm just tuning in now, as I happened to see this here on HN and my company is a SendGrid customer (used for transactional emails). Am I understanding this right - transactional emails for my company may be interrupted because of some random personal argument between two people?

Not confirmed, but definitely possible: http://venturebeat.com/2013/03/20/playhaven-developer-fired-...
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