Google knows what they're doing. They haven't forgotten the outrage that happened after they stripped the social features out of reader and replaced it with the +1 button. They knew all those people and more would be pissed. And they decided it didn't matter.
Google is about to learn a tough lesson
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Re: Google is about to learn a tough lesson
#12I love Gmail/Calendar/Maps/DamnNearEverything. I love Groups, which they've recently taken pains to hide[1] so I suspect its up soon for the chopping block. Heck I even love Google+.
All that said, at least they had the gall to kill it. One thing that pains me more than killing a product they don't want is letting one languish broken for ages.
I'm fully in the G-cosystem[2] but sadly Google Finance is nearly worthless, and only edited about once a year, usually to break something and fix it a month later.
You can't switch to a current (non-closed) holdings view where it only shows you information about stocks you own right now, instead you have to make two portfolios. You can't reorder portfolios so my real portfolios and my "lookers" are separated in an awkward list. News stories are half spam and appear out of order anyway. Finance doesn't sync well with the Android app, sometimes it finds zero portfolios and makes me make temporary mobile ones that I have to delete later.
How many Java errors are on the Finance homepage today? Just one. How about on a stock ticker page? Thirty-one. And it's still using Flash.
I don't think the Reader backlash will hurt Google. There are just some products they plainly don't care about and will continue to ignore them until somebody brushes over the "shutter" button while the rest of the company shrugs.
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[1] http://i.imgur.com/bs7i5pL.png
Groups isn't even on the extended products list in the Gmail header bar, though Reader is! You have to click "Even more" to get to Groups.
[2] I cringed writing that but it was too good to let go.
Re: Google is about to learn a tough lesson
#13> Google made a big mistake cancelling Google Reader that will have severe ripple effects to its empire. Oh come on: enough already. Obviously there was a /vocal/ user base which is very loudly now upset that the product is being sunset. Guess what, Google didn't see it as a large enough set of people to make it worth monetizing. Such is life. Move on. It's certainly not the end of Google if that's what this article…
The vast majority are just shrugging and not caring one bit.
Only Google has the actual numbers on how many people are using their Reader, and they simply did the math. End of story. It's not going to affect Google one bit that they cancelled a tiny non-profitable product.
Re: Google is about to learn a tough lesson
#14> Google made a big mistake cancelling Google Reader that will have severe ripple effects to its empire. Oh come on: enough already. Obviously there was a /vocal/ user base which is very loudly now upset that the product is being sunset. Guess what, Google didn't see it as a large enough set of people to make it worth monetizing. Such is life. Move on. It's certainly not the end of Google if that's what this article…
Re: Google is about to learn a tough lesson
#15This was my second thought when Google announced that they were retiring Reader (the first was "Nooo!") Half of my friends use Gmail because I suggested that they switch. I am starting to see Google move toward the dark side, and that means you won't see me recommending Google products to friends. It'll take a while, but there will be backlash... because I'm not the only one in this boat.
Axing the reader makes my private and professional life/work way more complicated. That is the first time that a Google believer like me feels they pulled the rug under me.
Re: Google is about to learn a tough lesson
#16The best leaders, the best organizations, the ones that create excellence, are those that are as good at saying no as they are at saying yes.
I've worked at a large company. It is easy for outsiders to think "oh, they have infinite resources and can do anything". This is not the case at all.
I am not much of a Google fan. I dropped Reader about 2 years ago and have used NewsBlur since. The only Google product I like is Chrome.
Google will continue to be successful, not by doing a bazillion little things poorly, but a few things, really, really well.
And to do a few things, really, really well, you have to be excellent at saying no. Google has decided Reader is a little thing it could not do really, really, well. So it is saying no.
I applaud that. (Even if it's caused NewsBlur to become almost too slow to use).
Re: Google is about to learn a tough lesson
#17Re: Google is about to learn a tough lesson
#18As an average Joe, I am preparing to go on Google-free diet come July 1. Firefox, Bing, Outlook. Will find a reader somehow. These are the daily habits which accumulate over time and provide GOOGLE what it needs to survive. So will do everything possible to cut down the ...
Re: Google is about to learn a tough lesson
#19> Google made a big mistake cancelling Google Reader that will have severe ripple effects to its empire. Oh come on: enough already. Obviously there was a /vocal/ user base which is very loudly now upset that the product is being sunset. Guess what, Google didn't see it as a large enough set of people to make it worth monetizing. Such is life. Move on. It's certainly not the end of Google if that's what this article…
Re: Google is about to learn a tough lesson
#20And as everyone knows the word count tool initiated the downfall of microsoft word empire. Seriously, I don't think it was a bad decision to kill the reader. Not a nice one, but I think certainly not one where Google is going to learn a lesson about.