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Australian payments processor Pin now out of private beta

pin.net.au

1–8 of 8 posts

Re: Australian payments processor Pin now out of private beta

#2
The email I just received:

    Hi people,
    Just a quick note to let you know you can now 
    activate your Pin Payments account to accept live
    credit card payments whenever you're ready.

    Log in to https://pin.net.au to activate!

    Your clients, colleagues, customers can now sign up 
    too, so do let them know about us :)

    As always, happy to discuss any questions, just hit
    reply or tweet @pin_payments.
    cheers,
    -Grant
Payments has been a nightmare for Australian startups for a while, so this is great news.

Re: Australian payments processor Pin now out of private beta

#4

The email I just received: Hi people, Just a quick note to let you know you can now activate your Pin Payments account to accept live credit card payments whenever you're ready. Log in to https://pin.net.au to activate! Your clients, colleagues, customers can now sign up too, so do let them know about us :) As always, happy to discuss any questions, just hit reply or tweet @pin_payments. cheers, -Grant Payments has b…

I'd like to understand more about why you think it's a 'nightmare'. I set up a merchant account with St George in 2009 for my startup at the time and the whole process was fairly straightforward and hassle free. The fees were about $50/month + 0.8% of each transaction.

Re: Australian payments processor Pin now out of private beta

#5
post #4

The email I just received: Hi people, Just a quick note to let you know you can now activate your Pin Payments account to accept live credit card payments whenever you're ready. Log in to https://pin.net.au to activate! Your clients, colleagues, customers can now sign up too, so do let them know about us :) As always, happy to discuss any questions, just hit reply or tweet @pin_payments. cheers, -Grant Payments has b…

I'd like to understand more about why you think it's a 'nightmare'. I set up a merchant account with St George in 2009 for my startup at the time and the whole process was fairly straightforward and hassle free. The fees were about $50/month + 0.8% of each transaction.

The standard complaints:

"Your business model isn't a fish-and-chip shop, please go away".

"You don't own a home we can seize, please go away".

"You want to bill and bank in USD/EUR/not-AUD? Please go away unless you are already successful".

"Congratulations on being approved! The next step is to apply all over again to a completely different service. We don't actually take the payments ourselves".

Re: Australian payments processor Pin now out of private beta

#6
post #4

Earlier quoted context omitted.

I'd like to understand more about why you think it's a 'nightmare'. I set up a merchant account with St George in 2009 for my startup at the time and the whole process was fairly straightforward and hassle free. The fees were about $50/month + 0.8% of each transaction.

The standard complaints: "Your business model isn't a fish-and-chip shop, please go away". "You don't own a home we can seize, please go away". "You want to bill and bank in USD/EUR/not-AUD? Please go away unless you are already successful". "Congratulations on being approved! The next step is to apply all over again to a completely different service. We don't actually take the payments ourselves".

I didn't have problems 1, 2 or 4 with STG - we were tiny and none of us had any assets (I don't think they even asked).

We didn't try to do number 3 maybe that's the problem?

Re: Australian payments processor Pin now out of private beta

#7
post #6

Earlier quoted context omitted.

The standard complaints: "Your business model isn't a fish-and-chip shop, please go away". "You don't own a home we can seize, please go away". "You want to bill and bank in USD/EUR/not-AUD? Please go away unless you are already successful". "Congratulations on being approved! The next step is to apply all over again to a completely different service. We don't actually take the payments ourselves".

I didn't have problems 1, 2 or 4 with STG - we were tiny and none of us had any assets (I don't think they even asked). We didn't try to do number 3 maybe that's the problem?

(I'm from Pin Payments).

Yes, foreign currencies (e.g. USD) are a huge problem for small/new businesses here. Way too difficult.

Re: Australian payments processor Pin now out of private beta

#8
post #6

Earlier quoted context omitted.

The standard complaints: "Your business model isn't a fish-and-chip shop, please go away". "You don't own a home we can seize, please go away". "You want to bill and bank in USD/EUR/not-AUD? Please go away unless you are already successful". "Congratulations on being approved! The next step is to apply all over again to a completely different service. We don't actually take the payments ourselves".

I didn't have problems 1, 2 or 4 with STG - we were tiny and none of us had any assets (I don't think they even asked). We didn't try to do number 3 maybe that's the problem?

It depends on your business model. Mine wasn't a straightforward buy-a-thing-sell-a-thing model and this makes small business banking heads kersplode with great ferocity, it would seem.

"What is it you do again?"

"{{explanatory_statement}}"

"... so, um, what products are you going to sell?"

Annnnnd because my turnover is less than $ferrari, I'm always flicked to a small business banker. If I needed a loan for a commercial deep fryer I'd be talking to the right person.

St George belongs to Westpac now, FWIW.