We are not going the low quality route, we are headed for direct competition with Medium and blogging networks/platforms like it (we are keeping pace with them on traffic to our articles and plan to continue doing so). There is an undeniable groundswell around this kind of company right now, and even established companies like Quora are starting to offer much better tools for long-form content. It is going to be very hard, and potentially very rewarding. This new direction isn't just about pivoting away from something that didn't work, it is also about doing something we are much more passionate about.
I absolutely agree that our branding is wrong now, and it is likely to change but we haven't decided on a new brand yet. It would have been smoother and more clean PR to annoucne the new brand at the same time as discontinuing rewards, but I didn't want to wait any longer to let users know about the changes that were coming.
As to scalability I don't know, maybe it is harder, but it is a fight I am personally much happier to take on. Filling my day with talking to writers, readers, and producing/editing/reviewing/reading content to keep the quality bar high sounds like heaven. I'm so happy not to be carrying this secret around anymore, and to be working on something I love (again, I really did love Referly and it was a thesis I held for 4 years so letting go of it isn't as easy as my email makes it sound).