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Linode Nextgen: The Network

blog.linode.com

81–90 of 193 posts

Re: Linode Nextgen: The Network

#81
post #45

Earlier quoted context omitted.

Err. Linode has pretty average performance compared to the SSD providers. And during my time as a customer Linode was the worst out of all the VPS I had ever tried up until that point. Constant outages at Fremont and heard about the same at London DC as well.

Just logged in to one of my servers in the London DC. 952 days of uptime, so in my case it has been pretty stable over the past couple years.

You prompted me to check mine. 994 days of uptime.

Re: Linode Nextgen: The Network

#82

Earlier quoted context omitted.

Linode is great during stable periods but when there is an outage or DDOS they are completely absent. I was sick to death of waiting whilst my Fremont instances were down due to power issues and receiving no response from support tickets. And based on their security incidents Linode is absolutely in the hobby box category as well. At least Amazon is PCI DSS compliant.

> I was sick to death of waiting whilst my Fremont instances were down due to power issues and receiving no response from support tickets. Do you want their engineers bringing up the datacenter or answering up a bunch of e-mails with "we're working on bringing up the datacenter"?

For a company providing critical computing resources, during an incident there should be one person responsible for managing incident response. It actually shouldn't be an engineer; the person's job should be to bug engineers as little as possible but provide periodic updates in a central location (a site of the form https://status.example.com) which is available to all customers.

Re: Linode Nextgen: The Network

#83
post #13

Earlier quoted context omitted.

Things dont come cheap, they might be beaten at the price..but the comparison ends at that.. Enterprise Hardware at 20 Dollars does not come cheap, and with their support unlike AWS or anyone else.. they are every bit worth-full

$20 a month is really nothing for supported hosting. I've been testing some of these PAaS offerings and I don't see how so many people can use them. The amount of downtime you see on things like heroku or pretty much anything that use AWS is awful. With my dedicated server I pretty much have no downtime. I see AWS issues all the time.

+1, I thought about moving to PaaS and I started by trying appfog. I tried installing WordPress on a fresh instance around 6 times before giving up. Here is what I found out

1. There is no easy way to contact support. Seriously, this is a PaaS. What if I had down time or something urgent?

2. In a support forum, many people complained about my same issue (a year ago). The support stuff suggested that they try a few hours later (not sure if he was kidding)

Re: Linode Nextgen: The Network

#84
Does anyone know if Linode has investors? I've never been able to find mention of any, and the fact that they've been in this for the long haul (since 2003) and are now expanding after seeing massive growth in the last two years[1] makes me think they're bootstrapped. If that's true it would be seriously awesome. They were started by a single founder too!

[1] http://blog.linode.com/2012/08/28/linode-makes-2012-inc-500-...

Re: Linode Nextgen: The Network

#85

Earlier quoted context omitted.

Linode is great during stable periods but when there is an outage or DDOS they are completely absent. I was sick to death of waiting whilst my Fremont instances were down due to power issues and receiving no response from support tickets. And based on their security incidents Linode is absolutely in the hobby box category as well. At least Amazon is PCI DSS compliant.

> I was sick to death of waiting whilst my Fremont instances were down due to power issues and receiving no response from support tickets. Do you want their engineers bringing up the datacenter or answering up a bunch of e-mails with "we're working on bringing up the datacenter"?

That's a false dichotomy.

Communication and coordination are important parts of incident response. Key engineers shouldn't be doing either. If an org doesn't have dedicated people to communicate with their customers and triage support during an outage -- especially one where a facility loses power -- they're doing something wrong.

When I was in a support role, I stayed up all night with the engineers during planned maintenance to answer questions, respond to tweets, &c. And if things went pear shaped, I'd already be up to speed.

Re: Linode Nextgen: The Network

#86
post #15

Earlier quoted context omitted.

> If you check out lowendbox vps, their top-rated providers almost always beats linode (and alike) in almost all category you can think of. And then you go and try those services, and realize how poor performance and stability is. Having been through several providers, I have personally found nothing that compares.

Err. Linode has pretty average performance compared to the SSD providers. And during my time as a customer Linode was the worst out of all the VPS I had ever tried up until that point. Constant outages at Fremont and heard about the same at London DC as well.

You mean the SSD providers who cost many times more than Linode? I've tried a few SSD-based instances. Storm is pretty good, but considerably more expensive. Cleverkite and Digital Ocean are both far worse. I wouldn't trust any valuable infrastructure to a provider who offers fast I/O on a crippled network, or who only lets you do fast I/O for a couple of seconds before your instance gets throttled into oblivion, even if they were free.

I see that you're a DO fan, but if you've actually used them and aren't just promoting them out of undisclosed self-interest then I'll bet you even know which of those two descriptions fits them. Being buzzword-compliant doesn't make them a good provider.

Re: Linode Nextgen: The Network

#88

Find this interesting? OVH is already upgrading routers to 100gbps and 500gbps versions. http://www.infinera.com/j7/servlet/NewsItem?newsItemID=336

+1 for OVH. Beastly machines at great prices, data centers in Canada / Europe (for people who can't store stuff in the US cloud), pretty good support.

Re: Linode Nextgen: The Network

#89

We run our company using Linode as one of our primary providers. We're very, very happy with their uptimes, control panel, and particularly their support. It's a testament to their professionalism that they've been going about these pretty major changes without experiencing any downtime. I'd highly recommend them.

Great to hear that, I switched from heroku to linode a couple of days ago and couldn't be happier. I haven't had to contact the support yet because the documentation is so excellent.

Re: Linode Nextgen: The Network

#90
post #10

I never quite understood the love for premium vps like linode (also remember slicehost?). If you check out lowendbox vps, their top-rated providers almost always beats linode (and alike) in almost all category you can think of. Its nice that they are now increasing the bandwidth cap, but it was on the low side to begin with. My takeaway from this is that "linode finally joins everyone else in network speed and bandwi…

> Edit: wow, thats a lot of hostility... didn't realize linode reached fandom status. I guess I should keep my opinions to myself then?

These kinds of comments have no place here, head back to Reddit.

You've been given a boat load of evidence and personal experiences that reinforce lowendbox is garbage, and yet you try to rationalize it away as 'fandom status'.

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