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The early 2013 retina MBP 15” have faulty firmware/hardware

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31–40 of 84 posts

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#31
post #15

I just spent 1 hour today at the Apple store and talking to Apple care getting my brand new (2 days old) 15 Retina MBP replaced. It kernel panicked on me and bricked itself. The only sign of life is a slight hum of a fan when I try to power it on. It's the first Apple product I've bought but I can't shake the feeling that this frequency of bad hardware is becoming normal.

> It's the first Apple product I've bought but I can't shake the feeling that this frequency of bad hardware is becoming normal. Probably because you haven't experienced the overheating G4 Cubes, the liquid cooling dripping G5 Pros, the frequently crapping out on the motherboards iBook G3, the wheezing MacBook Pros, and tons of similar stuff. There's even a saying that goes as far back as 2002: NEVER buy Apple 1gen p…

> overheating G4 Cubes

I'm not sure that anybody ever had that issue. Mine has been in constant use since it's purchase, and it's never once had overheating issues, even in 40c+ ambient temperatures. Even if it did, there's a dandy little slot in the bottom for adding a fan if you choose.

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#32

The 2012 15" rMBP had considerable bugs in the SMC and UEFI that took half a dozen firmware updates, several dozen OS X seeds, and the better part of a year to resolve. I had a particularly nasty bug where any time I unplugged my Mac from the charger, 5 seconds later it would go to sleep though it was still open and I was actively using it . You'd have to shut the lid and re-open it for it to wake again. I also had t…

I _still_ have the "goes to sleep 5 seconds after unplugging" bug and I've installed all updates and am running the latest version of everything. And have done SMC and NVRAM resets. How were you able to fix this?

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#33
post #18
post #8

But have they fixed the problems with the previous generation? I have a couple issues with my 2012 retina MBP. These are all corroborated by others on Apple's support community: * LG panel ghosting * Graphical glitches in Safari * Audio clicks, pops and stutters when using Intel graphics * Power manager issues: Sometimes it'll drop to sleep when I unplug the magsafe, even though the laptop is in use. Sometimes it has…

I've had the same power management issue for my non-Retina mid-2012 MBP. The main issue is that the machine insists on doing something whenever AC power status changes. Even if the machine is asleep, it'll wake for 10 seconds or so and then sleep again. Even if you change the appropriate pmset flags, which is unnerving, because those flags are now being ignored. The best way to reproduce is to take the sleeping MBP,…

I can confirm having this problem too. The reason the system powers back on when you change AC status is because of the Power Nap feature, but you're right, even when it's completely disabled, and even when you adjust pmset to disable 'safe sleep', it still happens.

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#34
post #19

I was supposed to buy one this week. Now I'm scared...

Just make sure you get Applecare with it.

Of course not. Apple Care never helps. Get a better home insurance instead - it's cheaper, and will replace your computer for free, even if you spill water on it (I experienced it).

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#36

The 2012 15" rMBP had considerable bugs in the SMC and UEFI that took half a dozen firmware updates, several dozen OS X seeds, and the better part of a year to resolve. I had a particularly nasty bug where any time I unplugged my Mac from the charger, 5 seconds later it would go to sleep though it was still open and I was actively using it . You'd have to shut the lid and re-open it for it to wake again. I also had t…

Oh man, I totally thought that the '5 second bug' is a feature. For example if someone takes your laptop and starts running then it would lock itself :P

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#38

Earlier quoted context omitted.

See my top-level comment. * Graphics issues are fixed in 10.8.3 (still in beta). It appears that the drivers have been rewritten from scratch, this was the worst beta seed series I can recall for any OS X release, ever, with new seeds days apart, seeds that were completely broken, kernel and graphics driver instabilities, etc. The latest seed is much improved and should address this issue. * LG panel ghosting: I had…

Apple's DACs have hissed for a long time. My 2010 MBP had the same problem. They just use shitty DACs.

There's no hiss at all with my late 2008 15-inch MacBook Pro...

...but there is an annoying pop every time the audio driver enables/disables the DAC, presumably for power savings reasons. (One day I'm going to get annoyed enough to patch the driver to not do that when the laptop's on external power.)

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#39
post #32

The 2012 15" rMBP had considerable bugs in the SMC and UEFI that took half a dozen firmware updates, several dozen OS X seeds, and the better part of a year to resolve. I had a particularly nasty bug where any time I unplugged my Mac from the charger, 5 seconds later it would go to sleep though it was still open and I was actively using it . You'd have to shut the lid and re-open it for it to wake again. I also had t…

I _still_ have the "goes to sleep 5 seconds after unplugging" bug and I've installed all updates and am running the latest version of everything. And have done SMC and NVRAM resets. How were you able to fix this?

[deleted]

Re: The early 2013 retina MBP 15” have faulty firmware/hardware

#40
When I first bought the MBP 15" retina, my screen started ghosting. I got it replaced 3 times. Even though its an issue that was resolved with an update the staff at the Apple store told me they will not consider it to be a problem unless a certain amount of reports of it have been filed, so if you have the problem, report it, get your laptop sent in because they need laptops that produce this problem in order to fix it.
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