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Establishing secure connection

wellsoffice.wellsfargo.com

141–150 of 161 posts

Re: Establishing secure connection

#141
post #46

Earlier quoted context omitted.

There are no "UX geniuses". Or at least they are usually called Developers.

I usually trust a developer to absolutely ruin the UX of a product any day The level of contempt of some developers is amazing, too bad they don't know UX 101

I know developers who can design and code. The contempt is earned as most "UX monkeys" can just sling photoshop and that's the end of it. Too costly in any startup. Too useless in anything else.

Re: Establishing secure connection

#142
post #141

Earlier quoted context omitted.

I usually trust a developer to absolutely ruin the UX of a product any day The level of contempt of some developers is amazing, too bad they don't know UX 101

I know developers who can design and code. The contempt is earned as most "UX monkeys" can just sling photoshop and that's the end of it. Too costly in any startup. Too useless in anything else.

I'm a developer and I am happy to leave the UX to someone who knows what he/she is doing. That goes far beyond "slinging photoshop" however. When I'm using a website or application I can usually spot where a developer did the UX, because it's quirky, "clever," uses conventions different from other parts of the system, or worst case is completely incoherent.

Re: Establishing secure connection

#143
post #81

This is one of those things that is done by people going "We need our customers to 'feel secure'". I get the rationale, but is there actually any data that suggests this gives that actual feeling? That users "feel" more secure? Or are more trusting of the site? Or is this just cargo-cult UX? edit: I've seen this on too many financial apps to think it's an isolated incident. It's clearly a "thing" in financial apps (T…

Here's one related study, "examining the extent to which individuals will tolerate delays when told that such delays are for security purposes..." http://cs.brown.edu/~sk/Publications/Papers/Published/emcahk... Please Continue to Hold: An Empirical Study of User Tolerance of Security Delays

I was expecting a page that takes forever to load or some such... :)

Re: Establishing secure connection

#144
post #136

Earlier quoted context omitted.

My father was an audio engineer/mixer and worked with some big names. He told me a similar story that happened to him later in life when he finally owned his own studio. There were clients that would always insist on making audio adjustments, for no good reason at all. They were paying to have their music professionally mixed, yet still insisted on making adjustments and changes. Finally my dad and his friend came up…

The "magic/more magic" switch is also this.

No, that one broke things, at least to some middling confidence level.

Re: Establishing secure connection

#145
The Mac OS X.4 PBE would display the estimated boot time on startup; I thought it was using sophisticated logic, but was later told that it just averaged the last, say, 10 boot times (which is probably at least as reliable). I seem to remember that you could even execute `/usr/bin/loginwindow` (or some such path) from the command line and watch it pretend to boot at any time. I forget when this 'feature' went—maybe as early as Leopard?—but it's not in Mountain Lion.

Re: Establishing secure connection

#146
post #141

Earlier quoted context omitted.

I know developers who can design and code. The contempt is earned as most "UX monkeys" can just sling photoshop and that's the end of it. Too costly in any startup. Too useless in anything else.

I'm a developer and I am happy to leave the UX to someone who knows what he/she is doing. That goes far beyond "slinging photoshop" however. When I'm using a website or application I can usually spot where a developer did the UX, because it's quirky, "clever," uses conventions different from other parts of the system, or worst case is completely incoherent.

Depends on the platform. I've come to despise mobile UX monkeys if they can't write Cocoa. Period.

On iOS it's different, the developer knows the best.

Re: Establishing secure connection

#149
post #89

Earlier quoted context omitted.

Actually, if I remember well (ut can<t remember where I get that from), another reason was so that people walk a little while to let their back recover from slouching all the flight before they pickup their heavy suitcase. Meaning in the end they had to bring less people out on a wheelchair.

Maybe you mean this as a joke, but I am a wheelchair user, and it is often really not fun to push myself through the airport. So.... your joke falls a bit flat.

It wasn't a joke, I didn't explain myself properly. When some people pick up their heavy suitcase after slouching for a few hours, their back locks in and the airport has to put them in a wheelchair and take care of them and their luggage. Having people walk a few minutes more actually reduces the chances of that happening.

Re: Establishing secure connection

#150
post #62

This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…

My father was an audio engineer/mixer and worked with some big names. He told me a similar story that happened to him later in life when he finally owned his own studio. There were clients that would always insist on making audio adjustments, for no good reason at all. They were paying to have their music professionally mixed, yet still insisted on making adjustments and changes. Finally my dad and his friend came up…

One other pretty common (and slightly less imaginary) trick is to nudge the master fader up about 1dB and play the same mix again for the client. For some psychoacoustic reason I don't fully grok, we perceive things as sounding better when they're louder, even if the difference is too small to register consciously.
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