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The Coolest Experience I Had as an Apple Store Employee

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Re: The Coolest Experience I Had as an Apple Store Employee

#71

Post by bingobangobongo »

jurassic wrote: post #26

Please don't do this. While this author seems to have enjoyed the experience, many retail workers have enough to do without being jerked around by those pretending to care about the experience of people with disabilities. It seems ridiculous to me that the teacher thought it was a good idea to lead these children in an extended "lie" in order to teach them about tolerance and empathy. Once when I worked in bookstore…

When I worked in retail, our boss would have us send our friends across the street to our competitor's store to really screw with their employees. The theory was that this would make them less courteous to their real customers, which would send more of them our way. He always made a big deal about how courteous we were. This went on for over a year when one day we started noticing very similar "troll" customers appearing in our store and screwing with us. I'm sure you can guess what I'm going to say next: Hahaha! None of this story was true.

Re: The Coolest Experience I Had as an Apple Store Employee

#73

Post by rdl »

lilsunnybee wrote: post #70
artursapek wrote: post #25

Earlier quoted context omitted.

Wow, Apple Stores stay open that late on Christmas? They stay open that late at all?

Is it really worth not letting employees be with their families on Christmas so a forgetful dad doesn't have to wait an extra day to buy mp3 players for his children? Is cheap electronic shit really more important than allowing people to spend time with loved ones?

I love working on Christmas, since I don't really celebrate -- if I'm working, then other people don't have to, and I get paid a premium. The Christmas-New Years week is basically the most productive period in the world, followed closely by Burning Man week.

Thanksgiving, in the US, has more market penetration than Christmas. Yet, there's the huge Black Friday shopping thing, so stores pay people extra to set up on Thursday too.

Re: The Coolest Experience I Had as an Apple Store Employee

#74

Post by jetti »

lilsunnybee wrote: post #70
artursapek wrote: post #25

Earlier quoted context omitted.

Wow, Apple Stores stay open that late on Christmas? They stay open that late at all?

Is it really worth not letting employees be with their families on Christmas so a forgetful dad doesn't have to wait an extra day to buy mp3 players for his children? Is cheap electronic shit really more important than allowing people to spend time with loved ones?

You know that not everybody observes or cares to celebrate Christmas right? When I worked at a movie theater I loved working Christmas because it was easy money and I didn't care about the holiday, I'm sure I'm not the only one who feels this way.

Re: The Coolest Experience I Had as an Apple Store Employee

#75

Post by lilsunnybee »

mikehotel wrote: post #31
CallingIit wrote: post #14

Calling it. They went store to store buying Macbooks. Multiple sets of laptops just for a social experiement? What kind of IT department would allow the KIDS to get the computers they need. And with no bulk discount, what school would allow that? This happened in his dreams.

I don't care if it's slightly embellished or even pure fiction, it could have happened. It highlights the discrimination faced by many groups of people, and encourages readers to act excellently with all types of people. I like the article for that reason alone. The class outing was also a cool idea, it would be fun to try a cheaper variant.

Fictional discrimination. In reality the other mall employees could have been decent human beings instead of douchebags.

Re: The Coolest Experience I Had as an Apple Store Employee

#76

Post by lilsunnybee »

Gromble wrote: post #19
CallingIit wrote: post #14

Calling it. They went store to store buying Macbooks. Multiple sets of laptops just for a social experiement? What kind of IT department would allow the KIDS to get the computers they need. And with no bulk discount, what school would allow that? This happened in his dreams.

They weren't asking for MacBooks at every store, that would be silly.

What were they trying to buy at every other store? The school just let the kids go on a shopping spree at the mall?

Re: The Coolest Experience I Had as an Apple Store Employee

#77

Post by mistercow »

pud wrote: post #56

The kids knew sign language? The kids went and bought stuff (incl laptops) at multiple stores? And wasn't there a long line at Apple? How'd they make it to so many other stores? The kids physically go to the store to buy school computers? The kids are such good actors that they fooled the author & all other salespeople? A teacher would actually allow kids to pretend that they're disabled? No bulk discount or pre-arra…

Also, Mac Specialists at the Apple store don't go in the back to fetch inventory. They call it back.

Re: The Coolest Experience I Had as an Apple Store Employee

#78

Post by azurelogic »

pud wrote: post #56

The kids knew sign language? The kids went and bought stuff (incl laptops) at multiple stores? And wasn't there a long line at Apple? How'd they make it to so many other stores? The kids physically go to the store to buy school computers? The kids are such good actors that they fooled the author & all other salespeople? A teacher would actually allow kids to pretend that they're disabled? No bulk discount or pre-arra…

Regardless of the questions about the story, as a former Apple retail employee, I can tell you that this isn't an unrealistic story. I had a few interactions with people who were deaf that worked much like this. It was always a memorable and uplifting experience to find ways to use our demo units for more productive purposes.

Re: The Coolest Experience I Had as an Apple Store Employee

#79

Post by 69_years_and »

darkchasma wrote: post #67
69_years_and wrote: post #60

Earlier quoted context omitted.

I am sorry to have agree with you, but yes the contradictions did start piling up. As they say, photos, please, or it didn't happen.

A picture of a bunch of kids and a teacher would prove what exactly?

Sorry dark, that bit... was a joke. It was playing on a common internet saying that people say to their friends (and others) when they say something, you know, like, I meet the Prezz, surly you have run into it before. Jezz I hate having to explain my jokes. I'll need to get that looked at.

Re: The Coolest Experience I Had as an Apple Store Employee

#80

Post by ntr42 »

bitops wrote: post #6
typpo wrote: post #2

Perhaps the students were treated better at the Apple store because they were buying 15 macbooks. Surely they didn't spend that much money at all the other mall stores.

What a cynical attitude. Do you think it's justified to give disabled people a bad attitude and poor service just because they're not spending a lot of money on your product?

Cynical, yes. But the author raises an intriguing point about the intersection of class and treatment.
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