Earlier quoted context omitted.
I worked with the dev who wrote this at Wells Fargo You can't say that and not provide more details.... You are obligated now.
He's probably obligated to not provide more details...
Ding ding.
Establishing secure connection
91–100 of 161 posts
Re: Establishing secure connection
#92This is one of those things that is done by people going "We need our customers to 'feel secure'". I get the rationale, but is there actually any data that suggests this gives that actual feeling? That users "feel" more secure? Or are more trusting of the site? Or is this just cargo-cult UX? edit: I've seen this on too many financial apps to think it's an isolated incident. It's clearly a "thing" in financial apps (T…
I worked for a company that implemented a similar technique and it had positive results. The main features of one of their web based software products was a report generator. The report was quite complex and included a lot of calculations based hierarchical relationships of entities in the system. To build this report by hand would probably take hours, but the queries and calculations were all highly optimized and co…
This is a serious marketing problem about perceived value in B2B entreprise stuff. We had the same kind of problem the product was really technological: 15 years of research, a prover, 6-7 PhD and stuff like that. But I decided to simplify the interface to a minimum, and every parameter tuning should be automatic. We ended up with just a few buttons in a toolbar and a few views embedded in an eclipse plugin. Then the customers where thinking that an "eclipse plugin is not worth 10k€", because the technology was hidden.
Re: Establishing secure connection
#93This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…
My father was an audio engineer/mixer and worked with some big names. He told me a similar story that happened to him later in life when he finally owned his own studio. There were clients that would always insist on making audio adjustments, for no good reason at all. They were paying to have their music professionally mixed, yet still insisted on making adjustments and changes. Finally my dad and his friend came up…
One of the best designers I've ever worked with had a similar great strategy with clients who considered themselves design experts (usually senior marketing/advertising managers) and who would almost inevitably want to change something in the “final” design.
The solution he had was to leave one obvious minor flaw in the final design – a color which doesn't quite match, odd font choice, etc. It was a lighting rod for unnecessary fiddling and was quite successful for keeping the changes quick and low-impact.
Re: Establishing secure connection
#94You can see this in action by trying to login using dummy credentials here: https://wellsoffice.wellsfargo.com/ceoportal/ :-)
That makes this even sillier... The popup stays open claiming to be authenticating, while the main page has already returned with the error message "Your sign on was unsuccessful. Please try again..."
yep.. its a theatre all right
Re: Establishing secure connection
#95Earlier quoted context omitted.
My father was an audio engineer/mixer and worked with some big names. He told me a similar story that happened to him later in life when he finally owned his own studio. There were clients that would always insist on making audio adjustments, for no good reason at all. They were paying to have their music professionally mixed, yet still insisted on making adjustments and changes. Finally my dad and his friend came up…
One of the best designers I've ever worked with had a similar great strategy with clients who considered themselves design experts (usually senior marketing/advertising managers) and who would almost inevitably want to change something in the “final” design. The solution he had was to leave one obvious minor flaw in the final design – a color which doesn't quite match, odd font choice, etc. It was a lighting rod for…
There's a (Dilbert?) comic somewhere out there about this. Can't find it at the moment, though :-/
edit found it: http://dilbert.com/dyn/str_strip/000000000/00000000/0000000/...
Re: Establishing secure connection
#96This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…
This is basically Unix shamanism.
Re: Establishing secure connection
#97Earlier quoted context omitted.
Why do stories like this make me depressed.
Because (i'm guessing, since you're on HN) that you're an engineer. You spend all day telling the most logical thing ever created how to act. Its as predictable as a childrens television show. Human psychology is irrational, and thus unpredictable. The engineer psyche doesn't like that.
[deleted]
Re: Establishing secure connection
#98This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…
I think I know what I am going to do over the weekend...
Every time I meet my colleague in the kitchen what we talk about is how phase shift of 0.5 and has reversed the polarity which serialised the hyperplane clustering by 1.1
Re: Establishing secure connection
#99This is one of those things that is done by people going "We need our customers to 'feel secure'". I get the rationale, but is there actually any data that suggests this gives that actual feeling? That users "feel" more secure? Or are more trusting of the site? Or is this just cargo-cult UX? edit: I've seen this on too many financial apps to think it's an isolated incident. It's clearly a "thing" in financial apps (T…
I worked for a company that implemented a similar technique and it had positive results. The main features of one of their web based software products was a report generator. The report was quite complex and included a lot of calculations based hierarchical relationships of entities in the system. To build this report by hand would probably take hours, but the queries and calculations were all highly optimized and co…
Can't find the article right now (help?) but Blogspot (now Blogger) can create blogs instantly - the loading spinner and wait are completely artificial, to assure users.
Re: Establishing secure connection
#100We need a progress bar! ~Brilliant MBA
That's why they get paid the big bucks. Genius!