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Establishing secure connection

wellsoffice.wellsfargo.com

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Re: Establishing secure connection

#71

Post by obviouslygreen »

seldo wrote: post #10

This sort of fake-loader animated GIF is pretty common; it's just a slightly more advanced version of a spinner GIF. I don't think it's really that bad. What would be bad is if this page would accept a parameter to redirect you to somewhere, but it appears it doesn't do that -- it just closes itself. Presumably this page appears in an overlay that then closes itself.

It's not "bad" in the sense of actually hurting people, but it is dishonest... it's a meaningless progress bar (not so terrible, Windows has us used to these), but the series of lies flitting on and off the page definitely isn't good.

We all know banks aren't trustworthy, but that's what they should be, and their goal should be actual trustworthiness and not false, theatrical crap like this.

Re: Establishing secure connection

#72

Post by Mahn »

seivan wrote: post #46
Mahn wrote: post #21

Earlier quoted context omitted.

If I had to throw a guess, I'd say there was a random non technical manager in the company who saw the page was loading too fast and didn't like it; "it should show there is a heavy process in the background, otherwise our customers will think it is too simple!". Either way I doubt an UX genius is behind this.

There are no "UX geniuses". Or at least they are usually called Developers.

Actually UX designer is a pretty common job title these days. I'm pretty sure it's a well recognized profession.

Re: Establishing secure connection

#73

Post by nathan_long »

ben1040 wrote: post #62

This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…

That is both brilliant and evil.

Re: Establishing secure connection

#74

Post by amalag »

zobzu wrote: post #55
markkanof wrote: post #29

Earlier quoted context omitted.

I worked for a company that implemented a similar technique and it had positive results. The main features of one of their web based software products was a report generator. The report was quite complex and included a lot of calculations based hierarchical relationships of entities in the system. To build this report by hand would probably take hours, but the queries and calculations were all highly optimized and co…

We implemented a similar thing a few years ago at a company I worked at. We designed a very fast system zero-knowledge matching over zillion entries. It was way faster than the "competition" (which arguably were slow because they just never cared). It took a few hours instead of a few days to run, basically. While the results were 99.99% the same as from the slower solution, customers would think "it can't be right"…

Then sell them the more advanced faster one for more money.

Re: Establishing secure connection

#75

Post by marbletiles »

obviouslygreen wrote: post #71
seldo wrote: post #10

This sort of fake-loader animated GIF is pretty common; it's just a slightly more advanced version of a spinner GIF. I don't think it's really that bad. What would be bad is if this page would accept a parameter to redirect you to somewhere, but it appears it doesn't do that -- it just closes itself. Presumably this page appears in an overlay that then closes itself.

It's not "bad" in the sense of actually hurting people, but it is dishonest... it's a meaningless progress bar (not so terrible, Windows has us used to these), but the series of lies flitting on and off the page definitely isn't good . We all know banks aren't trustworthy, but that's what they should be, and their goal should be actual trustworthiness and not false, theatrical crap like this.

Or false, theatrical crap like building themselves massive stone buildings more suited for courthouses than branches and decking their interiors out with dark wood and brass?

Banks are all about theatrics in the service of image. They depend upon it, in fact. A bank that loses trust is a bank in danger of a run.

Re: Establishing secure connection

#76

Post by greenfrog »

ben1040 wrote: post #62

This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…

Reticulating splines

Re: Establishing secure connection

#78

Post by edmccard »

oh_sigh wrote: post #68
swalsh wrote: post #50

Earlier quoted context omitted.

Because (i'm guessing, since you're on HN) that you're an engineer. You spend all day telling the most logical thing ever created how to act. Its as predictable as a childrens television show. Human psychology is irrational, and thus unpredictable. The engineer psyche doesn't like that.

Human psychology is irrational and unpredictable only for very narrow definitions of rationality. Just because we don't understand the brains operation doesn't mean it doesn't behave rationally

Those definitions of rationality are useful _because_ they are narrow. If you redefine "rational" to mean "how the brain operates", you might be able to stop using the word "irrational", but...all the phenomena that previously fell into the "irrational" category will still exist, and people will still want to discuss them, so you might as well just use the same word for them as everyone else does.

Re: Establishing secure connection

#80

Post by derefr »

greenfrog wrote: post #76
ben1040 wrote: post #62

This reminds me of something we had at my office about 15 years ago because people were complaining their workstations were slow. In reality, their workstations were just slow machines; standard issue box for most people was a 70MHz Sun SS-5. So we wrote a perl script that printed out a bunch of platitudes like these, while printing out an ASCII "progress bar." It had some randomly determined sleep() calls in there t…

Reticulating splines

Other ways to reticulate splines:

- Like a documentary: http://www.youtube.com/watch?v=XZlWmYe8HM4

- Extremely dramatically: http://www.youtube.com/watch?v=bT2gfHU6yCU

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