Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
1–10 of 129 posts
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#2" Upgrading to HRD will solve your issue. M/S is deprecated and there is a clear and straightforward path to migrating to HRD."
Can anyone explain why this is not possible for them?
Wonderful Google support apart, there are a lot of alternatives out there.
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#3Comment from the WontFix mark:
"M/S is deprecated and there is a clear and straightforward path to migrating to HRD."
M/S was deprecated April 4, 2012, so it has been some time since the notice has been out there. High replication data store has been available for over 2 years now. Whether or not less than a year is too short a deprecation period is another issue.
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#4Why would anyone put anything production critical on Google these days, knowing that they provide 0 support across most of their business?
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#5Comment from the WontFix mark: "M/S is deprecated and there is a clear and straightforward path to migrating to HRD." M/S was deprecated April 4, 2012, so it has been some time since the notice has been out there. High replication data store has been available for over 2 years now. Whether or not less than a year is too short a deprecation period is another issue.
Seems to happen on HRD as well.
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#6Quick tip for anyone making a system with high load and daily or hourly quotas: When an account is created, assign a random start time (e.g. 05:43 for daily quotas or minute 12 for hourly) to measure that account's quotas against. Then you can avoid this issue of the system getting a huge spike in load when everyone's quota refreshes at the same time.
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#7" Upgrading to HRD will solve your issue. M/S is deprecated and there is a clear and straightforward path to migrating to HRD." Can anyone explain why this is not possible for them? Wonderful Google support apart, there are a lot of alternatives out there.
Multiple comments mentioned that this occurs in HRD as well.
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#8[deleted]
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#9Well, the bug report doesn't really invite quick attention. Simply reporting your observations is not enough: you should position yourself as a competent customer, by explaining what you have done to ensure the problem isn't on your side. Mention the code hasn't changed, that you have no database cleanup cronjobs or similar running that could be interfering, etc.
My first instinct when I see a report like this is: he probably has some cronjob running he forgot about; perhaps one whose performance decreased with O(n^2).
By which I'm not saying that Google is right in not replying for days, but by which I am saying that as a customer, there are easy ways to get attention beyond shouting and threatening. Show it's an interesting problem and you're bound to get some techie's attention.
Re: Issue 8788 - Every day around 9 AM Brussels time, huge drop in GAE performance
#10Well, the bug report doesn't really invite quick attention. Simply reporting your observations is not enough: you should position yourself as a competent customer, by explaining what you have done to ensure the problem isn't on your side. Mention the code hasn't changed, that you have no database cleanup cronjobs or similar running that could be interfering, etc. My first instinct when I see a report like this is: he…
I consider him panicking more than shouting and threatening. I couldn't imagine having that kind of treatment as a vps customer else I'll be moving out asap.