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Goodbye Google: "Visual Design Lead" leaves Google

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Re: Goodbye Google: "Visual Design Lead" leaves Google

#11
post #5
post #3

I wonder: are Apple's designs just as data-driven?

My understanding (as an outsider who has heard some UI-related people from Apple talk) is that they iterate on their designs, but it's all in-house. There's no A/B testing going on, they make a decision based on experience and give that decision to the end-user.

This is exactly the reason Apple's products have been so successful throughout the years.

Not only that, but they are masters of creating a 'design ecosystem'. Browse apple.com, then head to the apple store, its a seamless experience. This is arguably one of the competitive advantages that has helped Apple maintain it's position in the market and with consumers everywhere.

Re: Goodbye Google: "Visual Design Lead" leaves Google

#12
post #8
post #4

> "Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. I had a recent debate over whether a border should be 3, 4 or 5 pixels wide, and was asked to prove my case. I can’t operate in an environment like that. I’ve grown tired of debating such miniscule design decisions. There are more exciting design problems in this…

> "Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. " Actually the evolutionist in me thinks this is pretty cool but I can still understand why a designer would want to quit.

I guess it depends on if you trust the majority making the right decision. I think often that just leads to mediocracy.

41 shades does seem a bit of a gimmick. I doubt it really matters that much, or that most people can even tell the difference.

Re: Goodbye Google: "Visual Design Lead" leaves Google

#15
post #12
post #8

Earlier quoted context omitted.

> "Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. " Actually the evolutionist in me thinks this is pretty cool but I can still understand why a designer would want to quit.

I guess it depends on if you trust the majority making the right decision. I think often that just leads to mediocracy. 41 shades does seem a bit of a gimmick. I doubt it really matters that much, or that most people can even tell the difference.

It's impractical for most businesses, but when you're at Google scale, a 0.1% difference in conversion can be huge.

Re: Goodbye Google: "Visual Design Lead" leaves Google

#16
post #4

> "Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. I had a recent debate over whether a border should be 3, 4 or 5 pixels wide, and was asked to prove my case. I can’t operate in an environment like that. I’ve grown tired of debating such miniscule design decisions. There are more exciting design problems in this…

> A real shame. Google is losing some major talent - which appears to have only been squandered over the last three years.

When I started at Google Nov. '06 Doug had created some awesome Gmail mockups that really took the design and functionality above and beyond and -- having heard about how ground up Goog worked -- I was thinking those designs would be acted upon and built in the coming months and I was excited about using that Gmail.

When I left end of last year, the mockups were still being iterated on, and the only thing that had been built based on those mockups were the buttons. Gmail's just too big, as are search and ads, and UX is too disorganized and outnumbered to have any say.

Re: Goodbye Google: "Visual Design Lead" leaves Google

#18
post #4

> "Yes, it’s true that a team at Google couldn’t decide between two blues, so they’re testing 41 shades between each blue to see which one performs better. I had a recent debate over whether a border should be 3, 4 or 5 pixels wide, and was asked to prove my case. I can’t operate in an environment like that. I’ve grown tired of debating such miniscule design decisions. There are more exciting design problems in this…

It sounds like he's a poor fit for Google. The data-driven decision making process really is central to Google (at least in Search; I dunno how it is in other departments), and if you're working at cross-purposes with that, the culture will and should reject you.

That doesn't mean he's a bad designer - I'm sure he's not. But Google occupies a particular place in the market ecosystem: many of its users want a UI that's clean, spartan, and utilitarian. There're undoubtably market niches for stuff that's more visually stunning (wasn't one of PG's ideas for startups "A form of search that depends upon design"), but people interested in that would be far more economically productive seeking out new markets of people that are underserved by Google's spartan design rather than trying to force something visually impressive upon Google's existing users.

Re: Goodbye Google: "Visual Design Lead" leaves Google

#19
post #5

Earlier quoted context omitted.

My understanding (as an outsider who has heard some UI-related people from Apple talk) is that they iterate on their designs, but it's all in-house. There's no A/B testing going on, they make a decision based on experience and give that decision to the end-user.

This is exactly the reason Apple's products have been so successful throughout the years. Not only that, but they are masters of creating a 'design ecosystem'. Browse apple.com, then head to the apple store, its a seamless experience. This is arguably one of the competitive advantages that has helped Apple maintain it's position in the market and with consumers everywhere.

Microsoft products have also been successful through the years, as have Google's. And neither of them has a keen sense of design.

The reason Apple's been successful is that they occupy a small but passionate niche of customers that are completely underserved by Microsoft. Most users don't care about design - but the ones that do care a lot, and will pay a premium for something that pays attention to their needs. There's probably room for a similar competitor to Google, but nobody's found it yet.

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