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Why the Web Hasn't Birthed a Prettier Craigslist

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Re: Why the Web Hasn't Birthed a Prettier Craigslist

#31

The conversation here reminds me of the discussions last week around Microsoft Excel: Craigslist is a tool that techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint.

I'm a techie and I like to use craigslist. I like that it's fast and to the point. I couldn't care less about the lack of fancy design.

(Not every techie is a web design aficionado.)

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#32

The conversation here reminds me of the discussions last week around Microsoft Excel: Craigslist is a tool that techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint.

techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint

This is a strawman argument. The truth, as always, is inconveniently somewhere in the middle. Plenty of techies love and use these tools, and lots of non-techies hate their very existence.

Even if the black-and-white picture you paint were true, it's a good thing to have people unhappy with the status quo. Otherwise we wouldn't have things like Airbnb.

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#33
post #9

I've long considered CL one of the biggest tragedies of the internet age. The problem is it's just good enough to prevent competitors from gaining critical mass, but it's not good enough to consistently do an adequate job. There's a huge pent-up demand for what CL provides, including local person-to-person commerce, sublets, apartment hunting, job hunting etc. I probably use CL about 2-3 times a year, and I end up re…

In your opinion, what job is it that CL fails to address adequately in a consistent fashion? Ignore the real identity / account reputation issue, which nobody has managed to solve in an adequate fashion. What is it that CL promises, that it fails to follow through on?

Ask yourself this: how long did it take craigslist to deliver a basic feature, maps? Every scrappy web startup has had some kind of maps mash-up since 2004.

Craigslist only recently added maps, seemingly because padmapper was so useful that craigslist had no choice but to momentarily wake up from its 10 year coma and actually improve the site for once.

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#34

Earlier quoted context omitted.

In your opinion, what job is it that CL fails to address adequately in a consistent fashion? Ignore the real identity / account reputation issue, which nobody has managed to solve in an adequate fashion. What is it that CL promises, that it fails to follow through on?

Um, OK. How about the fact that apartment listings in NYC are basically 95% spam, with brokers advertising apartments that don't exist, to pull a bait and switch when you call -- including on the specifically non-broker pages? Searching by price is broken (look for $500 listings and it will return $500 daily, $500 weekly, $500 monthly, all mixed up together). Searching by neighborhood is broken, since it relies on ke…

In reality, Craigslist has hundreds of competitors across all the verticals they serve. For example, StreetEasy[1] for NYC apartment listings.

[1]: http://streeteasy.com/

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#35

Earlier quoted context omitted.

Um, OK. How about the fact that apartment listings in NYC are basically 95% spam, with brokers advertising apartments that don't exist, to pull a bait and switch when you call -- including on the specifically non-broker pages? Searching by price is broken (look for $500 listings and it will return $500 daily, $500 weekly, $500 monthly, all mixed up together). Searching by neighborhood is broken, since it relies on ke…

"(I understand it's better outside of NYC, but since NYC is the largest city in the US, that doesn't really matter.)" I always think it's funny that the most cosmopolitan cities can breed the most parochial attitudes.

Eh, I sorta agree. But applying some basic math to this page[1], we find that 4% of American households that rent, are renting an NYC apartment. That's a pretty sizable chunk.

[1] http://www.nmhc.org/Content.cfm?ItemNumber=55508

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#36
post #30
post #9

I've long considered CL one of the biggest tragedies of the internet age. The problem is it's just good enough to prevent competitors from gaining critical mass, but it's not good enough to consistently do an adequate job. There's a huge pent-up demand for what CL provides, including local person-to-person commerce, sublets, apartment hunting, job hunting etc. I probably use CL about 2-3 times a year, and I end up re…

Agreed. Craigslist masquerades as some kind of pseudo non-profit (".org") like it's doing the world a favor being a barebones piece of crap. But the reality is that it's an entrenched monopoly squatting on a huge piece of economic land and letting it languish. There are so many features and services that could be useful in this space that just aren't getting created. I sincerely hope that the courts demolish craigsli…

"More features" is not the answer. I know you think it's the answer, but me and a billion other satisfied CL users are here to insist that it's not.

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#37

Earlier quoted context omitted.

Um, OK. How about the fact that apartment listings in NYC are basically 95% spam, with brokers advertising apartments that don't exist, to pull a bait and switch when you call -- including on the specifically non-broker pages? Searching by price is broken (look for $500 listings and it will return $500 daily, $500 weekly, $500 monthly, all mixed up together). Searching by neighborhood is broken, since it relies on ke…

"(I understand it's better outside of NYC, but since NYC is the largest city in the US, that doesn't really matter.)" I always think it's funny that the most cosmopolitan cities can breed the most parochial attitudes.

Maybe I worded it badly -- there's no attitude, I'm just saying that if a site has something broken for its largest domestic group of customers, but it works for everyone else, it doesn't matter -- it's broken period, and not an edge case.

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#38

The conversation here reminds me of the discussions last week around Microsoft Excel: Craigslist is a tool that techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint.

Exactly. Sooner or later, some bloviating "hacker" is going to boldly state that "Craigslist is broken" with or without some half-assed attempt at one-upping them to go along.

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#39

The conversation here reminds me of the discussions last week around Microsoft Excel: Craigslist is a tool that techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint.

You could have used the same reasoning to dismiss computers in general. This is more reflective of human imagination than any inherent qualities of the products in question. Call it the They-Would-Have-Said-Faster-Horses Principle.

Re: Why the Web Hasn't Birthed a Prettier Craigslist

#40
Because CL works well enough. My spouse and I found a virtually new wheelchair for a friend with MS in two days with no middleman fee or hassle.

For niches, there's alternatives. My family and friends use other sites estate sales, radio gear, land sales, apartments, handymen, etc...

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