I do empathize with this guys position but he is way out of line here. There is an implied risk in doing business, be it freelance or trough a traditional business. Your first line of defense would be a solid contract and a fairly decent deposit. If you lead with a strong reputation clients will have no problem making the investment with you. If you lack the experience and reputation, maybe you shouldn't be getting i…
So they did have a voice but took a knife to their own larynx instead of telling their side of the story.