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What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

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Re: What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

#2
So I am about to launch a product that I have been working on for some time now. The question I have is does anyone know what legal stuff and exceptable use policies I need and where I could get some. I don't have cash to get a lawyer to do this.

Re: What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

#3
I suppose it depends on your product really, if you're storing credit card numbers you'll need to think about what you are responsible for legally, which can change from state to state. That being said, if you're doing some kind of social app I wouldn't be too worried about the legal stuff. I would write up something that tells the user you're going to do your best to keep their data safe and available but you can't promise 99.9% uptime or anything. I think a well written paragraph telling the users what they should expect, and what they will have to agree to, will go alot further then pages of legalise.

Re: What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

#4
post #3

I suppose it depends on your product really, if you're storing credit card numbers you'll need to think about what you are responsible for legally, which can change from state to state. That being said, if you're doing some kind of social app I wouldn't be too worried about the legal stuff. I would write up something that tells the user you're going to do your best to keep their data safe and available but you can't…

Its a pretty simple site thats not even going to ask for payments right away. We will implement that in 30 days time...

Re: What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

#7
post #4
post #3

I suppose it depends on your product really, if you're storing credit card numbers you'll need to think about what you are responsible for legally, which can change from state to state. That being said, if you're doing some kind of social app I wouldn't be too worried about the legal stuff. I would write up something that tells the user you're going to do your best to keep their data safe and available but you can't…

Its a pretty simple site thats not even going to ask for payments right away. We will implement that in 30 days time...

When you accept money you're establishing a contract, so you'll want to limit liability to just getting their money back. You'll want to establish what courts might be used for dispute resolution. You'll need to be explicit about any behaviors that would result in you terminating their service without refunding their money.

Your users agree to certain obligations as part of the contract; you should too. Make privacy a contractual obligation on your part, not just a policy.

Re: What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

#9
IANL, but I'll take a risk here and say you don't need anything at all. I don't think reddit had any legal boilerplate when they launched, for example.

No one cares about this kind of stuff till you're big. So get big and then worry about it.

Re: What is the minimum business stuff like acceptable use policies etc. that I will need to launch a product?

#10
post #6
post #5

A terms of use and a privacy clause should be sufficient.

Any idea where I can get these? Free ones that is.

Write one yourself. You're a new startup? I wouldn't get too involved with formal legal policies. You can take a look at any website to get an idea of what issues you may want to address.
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