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Email transparency

stripe.com

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Re: Email transparency

#2

Post by pbiggar »

This is cool. We had cargo-culted the idea of open email and CCing the entire company at CircleCi, so its great to see the details exposed. Looks like that structure will be really useful once we get a few more people.

Re: Email transparency

#3

Post by greggman »

I've known companies that had pretty good email policies....until they got sued and every email debate was turned into the evidence that they knew X or considered Y or thought about Z and were therefore guilty. :-(

Re: Email transparency

#4

Post by shykes »

Very cool experiment. How do you deal with less technical people in the team who don't find it fun to tweak email filters all day long? Is your tooling to the point of polish where that's no longer an issue? Or are you simply at a stage where you don't (yet) need to hire non technical people? We've found this to be the main obstacle in getting full adoption for things like this.

Re: Email transparency

#5

Post by pc »

shykes wrote: post #4

Very cool experiment. How do you deal with less technical people in the team who don't find it fun to tweak email filters all day long? Is your tooling to the point of polish where that's no longer an issue? Or are you simply at a stage where you don't (yet) need to hire non technical people? We've found this to be the main obstacle in getting full adoption for things like this.

We help them create their filters when they join. We'll hopefully make this part more streamlined over time.

Re: Email transparency

#6

Post by collision »

pc wrote: post #5
shykes wrote: post #4

Very cool experiment. How do you deal with less technical people in the team who don't find it fun to tweak email filters all day long? Is your tooling to the point of polish where that's no longer an issue? Or are you simply at a stage where you don't (yet) need to hire non technical people? We've found this to be the main obstacle in getting full adoption for things like this.

We help them create their filters when they join. We'll hopefully make this part more streamlined over time.

The Google Groups webface is also getting good enough that you can keep up with some lists without having to actually subscribe to them via email.

Re: Email transparency

#7

Post by cristinacordova »

collision wrote: post #6
pc wrote: post #5

Earlier quoted context omitted.

We help them create their filters when they join. We'll hopefully make this part more streamlined over time.

The Google Groups webface is also getting good enough that you can keep up with some lists without having to actually subscribe to them via email.

Speaking as a non-technical person at Stripe, the google groups web interface good, but not great. Andreas on our team built a filter manager, which makes it much easier: https://github.com/antifuchs/gmail-britta

I was all set up with filters on my first day and then made tweaks over my first couple of weeks to improve efficiency.

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