Steve Heymann Should Be Fired

Yes and no. No, the medium is not important, because groupthink can manifest and has manifested many times at every stage of civilization. Groupthink is of course not unique to the internet.

But yes, the medium is important, because the medium in this case is the internet, the defining medium of our age, and which most importantly is an emerging medium, which I would argue we still don't really understand. I think that we haven't yet worked out, as they say with the development of cinema, the grammar of the internet. This is after all still very early days for a global connected world culture, and there is always the potential for negative developments in such a period, before mistakes have been made, recognised, and effective counter-measures have been developed and deployed. In my view, this period is always dangerous.

>are you just afraid of collective action in general?

Not afraid perhaps but definitely wary. Collective action can be good, but it generally takes a lot of time and hard work and thought by a small group of people preparing and working on the rationale for the action, targeting an issue which is as close to bulletproof as possible. The Civil Rights movement, for instance, is an excellent example of this, but it didn't happen overnight. "Good things take time." And I should mention that from my impression the people involved in civil rights behaved with calmness and dignity, and never would have turned shrill at a small setback or upset. Contrast this with modern insta-rage activism, which in my opinion rests almost always on very shaky intellectual foundations. The screefield of issues thrown up in the wake of Aaron's death are anything, I would say, but bulletproof.

There is a strong precedent in history for collective action degenerating into groupthink and turning very nasty, and thus I think it is perfectly reasonable to be suspicious of collective action today.

Re: your previous post -

> If you fuck up in the public sector, you get sacked.

See that's part of the problem. Yes, of course, employees public sector should be accountable. I have no argument with that. But the implication here is that these employees of the DOJ did fuck up. But did they really? Many, many people judged them more-or-less on the spot as guilty - and based on what? A blog they read? Their political prejudices? Their sympathies to a story about a nice young kid with lofty ideals? Is this issue really so simple, so cut and dried, that it boils down to some bad cops ganging up on a nice kid? I don't believe so. And furthermore, I think that it never bodes well when lots of people are making up their minds very quickly that someone is an enemy who needs to be punished.

That's where normal, democratic mechanisms of accountability are supposed to come into play: to sift slowly through all the ins and outs of issues and avoid quick, heated judgements. Yes, there should be mechanisms for accountability in society. But those mechanisms must be objective, critical - and slow. What modern internet activism threatens is a short-circuiting of whatever mechanisms we have with the worst mechanism of all: mob rule. Regardless of the quality of current mechanisms, that would be a loss. Why? Because mobs move too quickly to reflect on their motives. Because mobs lack the social delineation which allow dissenting voices to challenge the developing orthodoxy. Because mobs lack an organisational structure which would allow the issue to be effectively and calmly analysed. Because mobs demand quick justice. Because mobs intimidate others to get what they want. Because mobs demand assent.

Now, I'm not saying that the current situation is all this. It's much milder than the worst case scenario - but it has the potential to develop that way. Or at least that's what I think. I also think that at any point in time, the people crying the loudest about oppression and freedom are most likely the real oppressors. But that's just a pet theory.

For some reason, whenever there's a lot of public anger, the process just so happens to disproportionately end up going the way of public anger. Not all the time, but a lot of the time. Cf. healthcare law and its route through the judicial process.